Senior Support Worker

CareTech PLC; United Kingdom; On-site; GBP 27,000; Full time

Job summary

A leading social care provider in Clapham is seeking a Senior Support Worker to assist adults with learning disabilities and mental health needs. The role involves providing practical and emotional care, mentoring junior staff, and ensuring high standards of quality care. Ideal candidates have NVQ Level 3 in Health & Social Care and experience in supporting vulnerable adults. The position offers competitive pay and opportunities for professional development.

Benefits

28 days holiday (including bank holidays)

Flexible Additional Holiday Purchase Scheme

Free training and funded qualifications

Access to free online learning courses

DBS check paid by CareTech

Refer a Friend Reward Scheme

Stakeholder Pension scheme

Annual Employee Awards Evening

Qualifications

• Must have NVQ Level 3 / Diploma in Health & Social Care or be willing to work towards it.
• Experience in supporting adults with learning disabilities and mental health needs is preferred.
• Should demonstrate strong interpersonal skills and resilience.

Responsibilities

• Support daily implementation of individual care and support plans.
• Mentor junior team members and promote independence among service users.
• Maintain accurate records and uphold confidentiality.

Skills

Experience supporting adults with learning disabilities

Strong communication skills

Calm under pressure

Team leadership

Independent working

Education

NVQ Level 3 / Diploma in Health & Social Care

Job description

Senior Support Worker – CareTech

Location: Bedford, Clapham, England, United Kingdom

Contract: Full Time

Role Type: Permanent

Working hours per week: 37.5

Salary: £13.71 per hour

Closing Date: Sunday 28 December 2025

CareTech Community Services Ltd, established 1994, is one of the UK’s leading providers of specialist social care services. We support over 5,000 adults across more than 300 services nationwide, delivering high‑quality care pathways for people with learning disabilities, autism, physical disabilities, mental health needs and complex challenges.

Albert House is a registered residential service supporting 8 adults with profound physical and learning disabilities, all wheelchair users, aged between 40 and 65 years. The service offers spacious, accessible living areas, wheelchair access throughout, two communal bathrooms (one with an accessible bath and a wet room), a large kitchen, a generous communal lounge, a multi‑sensory and relaxation area, an activities room, a large paved patio/garden, and a grassy area leading to the river.

CareTech Community Services is a Sponsored Employer; the sponsorship programme is currently full. Applicants must have an existing right‑to‑work in the UK that does not require sponsorship and must not currently be under an existing sponsorship.

What We Offer

• Competitive pay: £13.71 per hour
• 28 days holiday (including bank holidays)
• Flexible Additional Holiday Purchase Scheme
• Full induction programme to Care Certificate standards
• Free training and funded qualifications in Social Care (including NVQ/Diploma)
• Apprenticeships available for those new to the sector
• Access to free online learning courses across a variety of topics
• DBS check paid by CareTech
• Refer a Friend Reward Scheme – earn up to £250 per referral
• Stakeholder Pension scheme
• Free Employee Assistance Programme for you and your family
• Annual Employee Awards Evening & recognition schemes
• Genuine career progression opportunities
• CareTech Foundation – access to grants for family & friends

The Role

As a Senior Support Worker, you’ll support adults with learning disabilities, physical disabilities, autism and mental health needs. You’ll provide both practical and emotional care while helping individuals lead as independent and fulfilling lives as possible.

Key Responsibilities

• Support the daily implementation of individual care and support plans.
• Lead by example and mentor junior team members.
• Assist with household tasks such as meal preparation, laundry, and cleaning.
• Encourage service users to participate in social and community activities.
• Maintain accurate records and ensure confidentiality at all times.
• Promote independence, dignity, and choice for every individual.
• Uphold the highest standards of safeguarding and quality care.

About You

• Qualified with NVQ Level 3 / Diploma in Health & Social Care (or willing to work towards it).
• Experienced in supporting adults with learning disabilities, challenging behaviour, and/or mental health needs.
• Calm under pressure, resilient and adaptable.
• Confident working both independently and as part of a team.
• A strong communicator with excellent interpersonal skills.
• Passionate about supporting vulnerable adults and enabling positive change.

All roles subject to satisfactory references and an enhanced DBS check, funded by CareTech. Strictly no agencies.

Apply now and start your journey with CareTech. Together, we can make a difference.