Senior Service Engineer

Nationwide Platforms Ltd.; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading powered access rental provider in the UK is seeking an experienced Senior Service Engineer to supervise the engineering team and ensure the smooth operation of a busy workshop. Responsibilities include managing maintenance of a modern hire fleet, conducting inspections, and providing technical support. Ideal candidates will have supervisory experience and a background in the Powered Access industry, complemented by NVQ level 3 qualification in maintenance or engineering. Competitive salary and benefits offered.

Qualifications

• Supervisory experience in a busy workshop, supervising engineers.
• Experience in Powered Access industry or construction plant hire.
• Ability to prioritize and work under pressure.

Responsibilities

• Assist the Workshop Service Manager in daily operations.
• Ensure servicing and maintenance coverage for hire fleet.
• Produce monthly inspection reports and service schedules.

Skills

Supervisory experience

Mechanical systems knowledge

Electrical systems knowledge

Hydraulic systems knowledge

Interpersonal skills

Customer service orientation

Education

NVQ level 3 or equivalent in a maintenance/engineering discipline

Job description

About the role

We require an experienced and qualified Senior Service Engineer to join our team. Working alongside the Workshop Service Manager, you will be responsible for the engineering team and contributing to the smooth running of this busy workshop in order to maintain our fleet and meet customer expectations.

Responsibilities

• Assisting the Workshop Service Manager in the smooth day-to-day running of this busy workshop.
• Ensure 100% coverage for the servicing and maintenance of our modern hire fleet.
• Carry out pre-delivery inspections (PDI) of each machine at depot or on site as required.
• Produce monthly plant inspection reports and service schedule and organise workload of engineers to ensure all work is completed in accordance with company policies.
• Maintain the appearance of the fleet to corporate standard.
• Offer guidance and support in response to customer breakdown calls.
• Locate spares required, ensuring that CE rating, where applicable, is not compromised.
• Follow the guidelines set out in the Quality and Health and Safety policy.
• Maintain basic stock control system for the workshop spares.
• Identify training and development needs of workshop personnel.
• Support depot engineers with technical help and advice.

About you

• Supervisory experience in a busy workshop and supervising engineers/technicians with the ability to set high standard.
• Previous experience in Powered Access industry or other construction plant hire.
• Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.
• The ability to prioritise and work well under pressure.
• Experience in mechanical, electrical and hydraulic systems is desired.
• Good interpersonal skills and an understanding of the importance of excellent customer service.

About Nationwide Platforms

Part of the Loxam Group, Nationwide Platforms is the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and a wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media. Our customers can depend on us to provide the right solution to support their every working at height need.

At Nationwide Platforms, your safety is absolutely our priority. Our award‑winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and, through long‑standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award‑winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system.

At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment.

Equal Opportunity Employer