Senior Recreational Assistant

Leisure Focus; Windsor; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leisure management organization in Windsor is seeking a Senior Recreational Assistant to lead a team and ensure excellent customer experiences. Responsibilities include supervising lifeguards, maintaining health and safety standards, and providing top-tier customer service. A recognized qualification in Leisure Management and strong leadership skills are desirable. Join a committed team that values diversity and offers fulfilling career opportunities.

Qualifications

• Recognition in Leisure Management or related fields is desirable.
• Must have knowledge in the leisure industry or related sectors.
• Current NPLQ or willingness to achieve it.

Responsibilities

• Supervise the lifeguard team and ensure safety standards.
• Provide first-class customer service.
• Prepare and clean facility areas for activities.

Skills

Knowledge in Leisure Management

Customer Service

Supervisory Skills

Education

Recognised qualification in Leisure Management or Sports Development

Job description

Join to apply for the Senior Recreational Assistant role at Leisure Focus.

This range is provided by Leisure Focus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

As a Senior Recreation Assistant you will be guided by the values to lead by example and inspire your team every shift, ensuring the highest standards of delivery at all times.

Overview: Come and join our Leisure Focus Senior Recreation Assistant team at Windsor Leisure Centre. This role is pivotal to the operations of our leisure centres. Managing and inspiring a large team of recreational assistants day to day, ensuring our customers have the best customer journey from the moment they arrive to the moment they leave. Our Senior Recreation Assistants are forward-thinking and passionate about leading their team, ensuring all team members are developed to their full potential. Joining our team allows our community to enjoy leisure time, improve physical and mental wellbeing, and experience a rewarding role.

Roles & Responsibilities

• Supervise the lifeguard team & regular pool rotations.
• Comply with H&S procedures and standards of the centre.
• Supervise and clean the pool area.
• Set up equipment.
• Deliver first-class customer service.
• Deal with customer queries.
• When not poolside, you will be a key support to your team daily, preparing studios, gyms or sports halls for various activities to the general cleaning and upkeep of the centre.

Qualifications

Desirable:

• Have a recognised qualification in Leisure Management, Sports Development or related subject, or have knowledge and are looking to achieve such qualification.
• Has knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise.
• Has a current NPLQ (National Pool Lifeguard Qualification) or previously held one and is able and willing to achieve the qualification.

About Us

Leisure Focus is a not-for-profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility responsibly, to ensure each customer has the opportunity to access activities regardless of race, sex, age, religion, and financial circumstances, physical or mental ability.

Our Values (FACE)

• Focus on the Customer.
• Approach everything systematically.
• Collaborate to achieve.
• Exceed expectation.

There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives and experiences. We are world-class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Health, Wellness & Fitness