Senior Luxury Retail Sales Manager

Reiss Ltd.; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading luxury brand is seeking a Sales Manager to join their dynamic retail team in Greater London. The successful candidate will support the management team, motivate staff, and ensure a premium customer service experience. Qualifications include prior supervisory experience and a strong background in customer service within a premium environment. The role offers various perks, including employee discounts and a structured development program.

Benefits

Business wear allowance

Employee discount up to 75%

Sales and service bonus scheme

Contributory pension scheme

25 days of holiday

Qualifications

• Previous experience supervising a team.
• Strong background in a customer facing role ideally within a premium or luxury environment.
• Ability to guide and coach others.

Responsibilities

• Deliver premium customer service that exceeds expectations.
• Inspire and guide your team with dedication.
• Monitor team KPIs and lead by example.

Skills

Supervisory experience

Customer service expertise

Strong communication skills

Organizational skills

Ability to work under pressure

Job description

A leading luxury brand is seeking a Sales Manager to join their dynamic retail team in Greater London. The successful candidate will support the management team, motivate staff, and ensure a premium customer service experience. Qualifications include prior supervisory experience and a strong background in customer service within a premium environment. The role offers various perks, including employee discounts and a structured development program.