Senior leasing associate.

Capital & Centric; Stockport; On-site; GBP 30,000 - 50,000; Full time

Job summary

A dynamic property management firm in Stockport is seeking a Senior Lettings Associate to support operations and leasing. The ideal candidate has over 3 years of experience in property management, excellent communication skills, and a customer-focused mindset. This position involves managing daily operations, developing leasing strategies, and ensuring exceptional service for residents, with competitive compensation depending on experience and bonuses.

Benefits

Discretionary bonus

Career growth opportunities

Qualifications

• At least 3 years of experience in the property industry, preferably with a focus on leasing and property management.
• Proven track record of successfully working within a team and achieving leasing targets.
• Excellent communication and interpersonal skills, with the ability to build relationships with various stakeholders.

Responsibilities

• Assist in the day-to-day property operations ensuring high standards.
• Develop and implement leasing strategies to achieve occupancy targets.
• Provide exceptional customer service and address resident concerns.

Skills

Experience in property management

Leasing strategies development

Customer service excellence

Communication skills

Tools

Property management software

Job description

ROLE: Senior Lettings Associate – Build to Rent

LOCATION: Weir Mill / Stockport

SALARY: Competitive, depending on experience

We are currently seeking a dynamic and results driven Senior Lettings Associate to support the General Manager and the wider Ollo team at Weir Mill in Stockport, our fourth operational asset in our Build to Rent (BtR) platform. The development is due to complete in April 2026, Weir Mill is a mixed-use development of 254 apartments next door to Stockport train station. It is home to bars, eateries, coffee shops and stores, alongside a new lush, green public square designed for socialising, events and al fresco eats. Capital&Centric alongside Ollo is bringing the best of city life to the suburbs, with a resident’s amenity including a residents’ lounge and co-working space, mini cini, gym and fitness studio, and private dining room. Weir Mill is the fourth asset out of a growing pipeline of 2,000 BtR apartments (with over 600 apartments currently under construction) across Capital&Centric’s portfolio of regeneration projects. This is an exciting time to join Ollo, and if you are passionate about delivering exceptional living experiences to tenants and creating social value, we encourage you to explore this opportunity further.

RESPONSIBILITIES.

Property Management

• Assist in the day-to-day operations of the property, ensuring that all aspects of property management are executed to the highest standards.
• Ensure that all maintenance and repair works are completed on time and within budget.
• Plan and hold regular resident events by developing an event strategy.
• Update the resident app with new content, announcements, relevant news to encourage engagement and interaction with residents.

Leasing & Marketing

• Developing and implementing leasing strategies to achieve occupancy targets and maximise rental income.
• Assist with the leasing process from start to finish, including showing apartments, conducting tenant screenings, and negotiating leases.
• Developing and maintaining relationships with local estate agents to increase leasing opportunities.
• Working closely with the marketing team to develop and executing marketing campaigns and initiatives to increase brand awareness, drive traffic to the property, and generate leads for leasing.
• Plan and hold regular resident events by developing an event strategy.

People Management

• Assist the General Manager with the training and management of the property team, including leasing agents, maintenance staff, and administrative staff.
• Promote a positive and inclusive team culture that encourages collaboration and open communication.

P&L Management

• Have an understanding of the annual operating budget for the property, therefore ensuring that expenses are controlled and that all revenue streams are maximized.
• Have the ability to analyse financial reports to identify trends and opportunities for improvement.
• Ensure that all financial records are accurate and up-to‑date.

Customer Service

• Ensure that all residents receive exceptional customer service, and that any issues or concerns are addressed promptly and professionally.
• Assist in the implementation of a resident retention program to encourage lease renewals and positive word‑of‑mouth referrals.
• Develop and maintain strong relationships with residents, and encourage a sense of community through regular events and activities.

REQUIREMENTS.

• At least 3 years of experience in the property industry, preferably with a focus on leasing and property management.
• Proven track record of successfully working within a team and achieving leasing targets.
• Excellent communication and interpersonal skills, with the ability to build relationships with a wide range of stakeholders.
• Strong problem‑solving and decision‑making skills, with the ability to think creatively and strategically.
• Knowledge of relevant property management and booking systems.
• A customer‑focused mindset, with a passion for delivering exceptional living experiences for tenants.

If you are a results‑driven individual with a passion for property management and customer service, we want to hear from you. Please apply with your CV outlining your relevant experience and why you are the right person for this exciting opportunity.

THE PACKAGE.

Salary will depend on experience, with a discretionary bonus on top. Smash it out of the park and there’s plenty of scope to grow your role, salary and bonus.

APPLY NOW.

To throw your hat in the ring, Please apply with your CV outlining your relevant experience and why you are the right person for this exciting role. [e-mail]