Senior Insurance Customer Success Leader

LGBT Great; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading data analytics firm in Greater London is looking for a Customer Engagement Manager. The successful candidate will manage a portfolio of large re/insurance customers, ensuring they derive maximum value from innovative models and tools. The role requires a minimum of 7 years in the P&C insurance industry, strong stakeholder management skills, and exceptional communication abilities. This position may involve moderate travel and offers opportunities to deepen customer partnerships.

Qualifications

• Strong academic track record in any discipline.
• Passion for developing strong modelling and analytics best practices.
• Ability to maintain trusted relationships with senior stakeholders.

Responsibilities

• Accountable for customer success of a portfolio of large re/insurance customers.
• Lead customers through technology changes to adopt Moody's models.
• Identify expansion opportunities within client's business operations.
• Ensure successful customer onboarding outcomes.

Skills

Minimum 7 years of experience in the P&C insurance industry

Strong modelling and analytics best practices

Effective stakeholder management

Exceptional written and verbal communication skills

Education

Bachelor’s degree in any discipline

Job description

A leading data analytics firm in Greater London is looking for a Customer Engagement Manager. The successful candidate will manage a portfolio of large re/insurance customers, ensuring they derive maximum value from innovative models and tools. The role requires a minimum of 7 years in the P&C insurance industry, strong stakeholder management skills, and exceptional communication abilities. This position may involve moderate travel and offers opportunities to deepen customer partnerships.