Senior German-Speaking Enterprise Customer Success Manager (DACH)

AnaVation LLC; Manchester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global tech company in Manchester is seeking a SaaS Customer Success specialist to manage Enterprise customers in the DACH region. The role involves building relationships and leading commercial conversations in collaboration with the Go-To-Market function. Ideal candidates will have a strong track record in SaaS and a passion for customer problem-solving. This position offers competitive salary, equity potential, flexible working arrangements, and various perks including in-house culinary services and wellbeing initiatives.

Benefits

Equity with high growth potential

Flexible working arrangements

Access to professional development opportunities

In-house Culinary Crew

Subsidised fitness programs

Quarterly celebrations and team events

Pet-friendly offices

Qualifications

• Strong track record of managing Enterprise customers.
• Prior experience in SaaS Customer Success.
• Ability to demonstrate SafetyCulture values.

Responsibilities

• Build relationships and lead commercial conversations in collaboration with GTM function.
• Collaborate with team to solve customer problems effectively.

Skills

Problem-solving

Customer relationship management

Commercial conversations

Job description

A global tech company in Manchester is seeking a SaaS Customer Success specialist to manage Enterprise customers in the DACH region. The role involves building relationships and leading commercial conversations in collaboration with the Go-To-Market function. Ideal candidates will have a strong track record in SaaS and a passion for customer problem-solving. This position offers competitive salary, equity potential, flexible working arrangements, and various perks including in-house culinary services and wellbeing initiatives.