Senior Facilities Manager: Residential Estate Lead

Cluttons LLP; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a highly organized and proactive Senior Facilities Manager to oversee the end-to-end delivery of services across a residential client estate in Greater London. The candidate will manage relationships, ensure compliance, and lead a team of FM staff, gardeners, and porters. Key responsibilities include budgeting, performance monitoring, and enhancing service quality. The role offers hybrid working and various employee benefits, supporting a diverse and inclusive workplace.

Benefits

Flexible benefits

Employee Assistance Programme

Discounted gym membership

Qualifications

• Proven experience in facilities management, preferably in a residential setting.
• Demonstrated ability to manage budgets and service providers.
• Strong leadership skills to supervise FM teams, gardeners, and porters.

Responsibilities

• Lead the end-to-end delivery of hard and soft facilities management services.
• Ensure legal compliance and safety across all buildings.
• Develop strong relationships with clients and residents to resolve issues.

Skills

Proactive problem-solving

Leadership skills

Client relationship management

Health and safety knowledge

Budget management

Education

IOSH/NEBOSH qualification

IWFM membership or FM qualification

Tools

Property management systems (TRAMPS, Filestore)

Health and safety management systems (e.g., RiskWise)

Job description

A leading facilities management company is seeking a highly organized and proactive Senior Facilities Manager to oversee the end-to-end delivery of services across a residential client estate in Greater London. The candidate will manage relationships, ensure compliance, and lead a team of FM staff, gardeners, and porters. Key responsibilities include budgeting, performance monitoring, and enhancing service quality. The role offers hybrid working and various employee benefits, supporting a diverse and inclusive workplace.