Senior DevOps Consultant

Xpertex Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A cybersecurity company in Greater London is hiring for a DevOps support role, demanding a high-level security clearance. The successful candidate will provide technical support across customer engagements, manage service deployments, and engage with business development stakeholders. Candidates should have experience in DevOps, a strong foundation in Linux and scripting, and familiarity with AWS and container technologies. This role emphasizes both technical skills and effective communication with clients.

Benefits

Learning and development opportunities

Inclusive working environment

Qualifications

• Experience working in DevOps related engagements or a related field.
• Ability to provide written reports to a high standard with the appropriate caveats.
• Experience with cloud application migration.

Responsibilities

• Provide functional, technical support, and optimization of managed services.
• Engage with stakeholders for business development.
• Manage planned outages and deployments of new services.

Skills

DevOps

Linux/RHEL

JavaScript

SQL

Java

Python

Scripting

AGILE

JIRA

AWS

Education

High-level DV security clearance

Tools

OpenText Service Manager

ServiceNow

Grafana

Splunk

Prometheus

Ansible

Kubernetes

Job description

Xpertex

Xpertex, part of the larger Exponential‑e Group, is an information and data cyber security company that has been providing high‑security services and solutions to the public and private sector since 2006. With over 15 years of experience, Xpertex is a leader in cyber security, solving complex security problems across Government, Industry and Commerce. Through our experience, knowledge and expertise we have developed trusted relationships with high‑profile clients, giving them the best solutions that deliver high‑security networks, enhanced cyber security and quality information assurance.

People are the cornerstone of everything we do and Xpertex offers fantastic career opportunities for those motivated to become experts in their field. If you are a passionate individual and enjoy the challenge of a fun, fast‑paced work environment, connect with us today.

Job Description

Overall purpose of the job: The role provides direct DevOps support and business consulting to Xpertex customers, based 5 days a week on customer site. The role sits within a DevOps Managed Service team offering IT Development, IT Security, IT Operations as well as assurance to Xpertex's customer systems.

The post-holder will be a skilled and experienced professional operating at the SFIA band specified.

The post-holder will be an active contributor to the development of the lines of service to which it relates for the reporting period.

Key Responsibilities

• Functional, technical, support and optimisation of the technical systems within the Managed Service.
• Technical consultancy on multiple customer engagements at customer sites and remote support.
• Development, test, release and support of customer products.
• Management of all planned outages and deployments of new services, software or capabilities – including upgrades, major changes and periods of special interest.
• Engage with business development stakeholders to support growth in the relevant line‑of‑service.
• Provide subject‑matter expertise in 2nd and 3rd line support in response to queries received by peers, colleagues or managers.
• Producing project artefacts, technical designs and support documentation that is reviewed, managed and stored appropriately in line with best practice, e.g. Prince2, TOGAF, ISO, AGILE, etc.
• Attendance at Daily Scrum or checkpoint meetings – including any associated documentation, managing incidents, escalations or upcoming upgrades.
• Providing progress updates to relevant stakeholders including identification of risks and issues.
• Researching market approaches.
• Hold an active security clearance.

Knowledge and Experience Required

• Hold an active high‑level DV security clearance prior to starting the role.
• Experience working in DevOps related engagements or a related field.
• Knowledge of information technology practices and products to provide objective and credible opinions and guidance.
• Experience with Linux/RHEL v6x, 7x and 8x.
• JavaScript, SQL, Java, Python and Unix coding.
• Scripting knowledge.
• Experience with AGILE.
• Experience with JIRA.
• Communicate with impact and empathy and adapt style to suit the situation.
• OpenText Service Manager and/or ServiceNow report creation knowledge.
• Ability to provide written reports to a high standard with the appropriate caveats and guidance (internal and external facing material).
• AWS infrastructure support and migration experience.

Desirable Knowledge and Experience

• AWS accreditation.
• Knowledge of COTS products (including but not limited to Elasticsearch, NiFi, Rabbit, Kafka, MongoDB, Hadoop, Ansible, Git and Kubernetes).
• Development of dashboards for monitoring and alerting through Grafana, Splunk, Prometheus and OpenText OM and Ops Bridge.
• On‑prem to cloud application migration.
• Full, current UK driving licence and provision of vehicle for business purposes.

Our People

Our people are what makes Exponential‑e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential‑e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential‑e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.