Senior Data Solution Specialist

Abbott Laboratories; Witney; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global healthcare company in Witney seeks a Senior Data Solutions Specialist to support and optimize technology for clinical trials. Responsibilities include configuring devices, providing technical support, and evaluating tools for future use. Candidates should have a BSc in a relevant field and experience in regulated environments. Abbott offers a competitive salary and benefits including healthcare and a flexible benefits scheme.

Benefits

Defined-contribution pension scheme

Share ownership scheme

Private healthcare

Life assurance

Flexible benefits scheme

Qualifications

• Experience in a regulated clinical research environment or healthcare industry.
• Able to translate technical concepts to non-technical users.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Prepare and configure laptops and mobile devices for clinical trials.
• Provide real-time technical support to field users.
• Evaluate and adapt existing tools for trial needs.
• Maintain records of configurations and issues for compliance.

Skills

Technical troubleshooting

Communication skills

Project management

Adaptability

Collaboration

Education

BSc or higher in a scientific or technical discipline

Tools

Clinical trial technology

Data systems solutions

Job description

The Opportunity

We are looking for a technically adept and solutions-oriented Senior Data Solutions Specialist to support the deployment and optimization of technology used in clinical studies, with a strong focus on decentralized trials.

This role involves configuring and supporting field-deployed equipment—including laptops, mobile phones, and trial-specific applications—with access-only capabilities to our internal systems. You’ll be the go-to expert for troubleshooting, adapting existing platforms, and ensuring seamless user experiences across diverse trial environments.

Key responsibilities will include:

• Prepare and configure laptops, mobile devices, and applications for clinical trial use.
• Provide real-time technical support to field users, resolving issues efficiently through effective technical conversations with users to diagnose and resolve problems
• Evaluate existing tools and platforms for suitability in future trial settings, adapting systems to meet study-specific needs
• Maintain detailed records of configurations, issues, and resolutions, ensuring all technical activities align with regulatory and data protection standards

Essential Skills and Experience

You will have a BSc (or higher) in a scientific or technical discipline, and bring prior experience working in a regulated clinical research environment or the healthcare industry, with preference given to those with Medical Device experience.

We will expect you to demonstrate a background of managing a variety of projects simultaneously, translating business needs to effective data systems solutions. You will be adept at troubleshooting, and able to translate technical aspects to non-technical users. Additionally, you’ll need to be adaptable, have a keen eye for detail, excellent written and verbal communication abilities, strong collaboration and team-working skills.

About Abbott

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

As the Industry Leader, Abbott Diabetes Care designs, develops and manufactures glucose monitoring systems for use in both home and hospital settings. We have a Centre of Excellence in Witney for the development and manufacture of electrodes and biosensors used by patients and healthcare professionals for the day-to-day management of diabetes. The site, and its Data Management Team, has been instrumental in the research, development and manufacture of the FreeStyle Libre Flash Glucose Monitoring System as well as exciting developments in the Libre family including FreeStyle Libre 2, FreeStyle Libre 3 and the Libre Sense system. We are passionate about doing work that improves the quality of people’s lives.

Abbott offers a highly competitive salary and attractive benefits package which includes a defined-contribution pension scheme, a share ownership scheme, private healthcare, life assurance, lift share scheme and a flexible benefits scheme which you can tailor to your own requirements. Here at Abbott, we like to help our employees live life to the fullest, and therefore we offer a range of optional initiatives for you to get involved in, including onsite allotments, couch to 5k campaigns, bee keeping, yoga and more!