Senior Collections Analyst

Virgin Money; Leeds; Hybrid; GBP 39,000 - 49,000; Full time

Job summary

A leading financial institution in the UK is seeking a passionate Collections & Recoveries MI Analyst. This role involves building scalable data routines and delivering impactful insights to improve performance outcomes. The ideal candidate must have strong coding skills in SAS, SQL, Python, and experience with data visualization tools like Power BI. Benefits include generous holidays, family leave, and private medical cover.

Benefits

38.5 days annual leave

Up to five extra paid well-being days

20 weeks paid family leave

Free private medical cover

Flexible benefits program

Qualifications

• Proven experience coding in SAS, Oracle, SQL, Python or R.
• Demonstrated experience producing high quality MI and insight.
• A strong analytical mindset with self-starter capabilities.
• Excellent numerical skills for data presentation.
• Experience working with diverse stakeholders.
• Strong Microsoft Excel skills for reports and analysis.
• Experience using data visualization tools like Power BI.

Responsibilities

• Build scalable and repeatable routines to ingest data.
• Deliver insightful management information on performance.
• Interpret results and highlight key trends.
• Become an expert in the data used.
• Convert large datasets into clear insights.
• Put customers at the heart of decision making.

Skills

SAS

Oracle

SQL

Python

R

Data Analysis

Data Visualization

Microsoft Excel

Job description

Search our opportunities to find your fit

Apply now Job no: 699750
Work type: Fixed Term Full Time
Location: Newcastle, Gosforth Centre, Leeds City, Hybrid
Categories: Credit Risk

Business Unit: Customer Operations
Salary range: £39,200 - £49,000 per annum DOE+ benefits
Location: UK Hybrid – Leeds / Gosforth
Contract Type: Fixed Term Contract until December 2027

Our Team

Our Collections and Recoveries business continues to support customers who are going through difficult times. We need more talented individuals to help us transform our business. We’re looking for an enthusiastic and passionate Collections & Recoveries MI Analyst to join our team and focus on driving data‑led decisions to be at the heart of everything we do.

What you’ll be doing

• Build scalable and repeatable routines to ingest data from a number of sources in different formats.
• Deliver purposeful and insightful management information and supporting commentary on performance within Risk Operations.
• Interpret results, identifying, understanding and highlighting any key trends.
• Become an expert in the data you use, becoming the first point of contact for any business queries.
• Convert large datasets into clear insights.
• Put customers at the heart of all decision making.

We need you to have

• Proven experience coding in SAS, Oracle, SQL, Python or R, with a track record of working with large and complex datasets.
• Demonstrated experience producing high quality MI and insight that supports operational teams and improves performance outcomes.
• A strong analytical mindset, with evidence of being a self‑starter who can independently investigate issues and deliver actionable insight.
• Excellent numerical skills, with the ability to present data clearly and translate findings into meaningful and practical conclusions.
• Experience of working confidently with stakeholders at all levels across a business.
• Strong Microsoft Excel skills, including the ability to build robust models, reports and analysis.
• Experience using data visualisation tools such as Power BI to create clear and engaging insight.

Red Hot Rewards

• Generous holidays – 38.5 days annual leave (including bank holidays and prorated if part‑time) plus the option to buy more.
• Up to five extra paid well‑being days per year.
• 20 weeks paid, gender‑neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Free private medical cover, income protection and life assurance.
• Flexible benefits including Cycle to Work, wellness and health assessments, and critical illness.

And there's no waiting around – you'll enjoy these benefits from day one.

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK’s first full‑service mutual bank serving millions of retail and business customers and driven by our purpose: Banking – but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer‑obsessed, and fun‑filled career journey.

Be yourself at Virgin Money

We celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we’re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team at [e-mail].

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Now the legal bit

Although some of our roles allow you to be based anywhere in the UK, we’ll need you to confirm you have the right to work in the UK. If you’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre‑employment checks – we’ll ask for six years of regulatory references, and once in the role, you’ll be subject to periodic employment checks.

Advertised: 14 Nov 2025 GMT Standard Time
Applications close: 22 Nov 2025 GMT Standard Time