Senior Asset & Service Improvement Lead – Social Housing

Connected Local Government; Richmond; On-site; GBP 40,000 - 55,000; Full time

Job summary

A local government authority in the UK is seeking a Senior Service Improvement Officer to lead transformational change within their Asset Management team. This role focuses on improving lives through effective management of housing assets, ensuring compliance and safety, and engaging with tenants. The ideal candidate will possess strong project management skills and an understanding of social housing best practices. The council is committed to professional growth and will support skill development for the right candidate.

Benefits

Professional growth support

Opportunity to develop skills and certifications

Qualifications

• Understanding of social housing best practices, particularly tenant safety and compliance.
• Proven project management experience, with ability to plan, prioritise, and meet deadlines.
• Strong communication skills, with ability to provide practical solutions.
• Demonstrated leadership in driving change and managing workloads effectively.

Responsibilities

• Leading on change to enhance management of housing assets.
• Supporting implementation of innovative practices for housing strategy goals.
• Ensuring integrity of asset compliance data and reporting.
• Engaging with tenants and leaseholders for effective communication.

Skills

Project management

Communication skills

Leadership

Understanding of social housing

Education

Chartered Institute of Housing Level 4

Tools

SQL

GIS

Job description

A local government authority in the UK is seeking a Senior Service Improvement Officer to lead transformational change within their Asset Management team. This role focuses on improving lives through effective management of housing assets, ensuring compliance and safety, and engaging with tenants. The ideal candidate will possess strong project management skills and an understanding of social housing best practices. The council is committed to professional growth and will support skill development for the right candidate.