Senior Agency Partner Manager UK

Trustpilot, Inc.; City of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading consumer review platform in City of London is seeking a Partnerships Manager to recruit and manage agency partnerships, drive revenue growth, and collaborate closely with internal teams. The ideal candidate has extensive experience in agency partnerships and a strong understanding of the eCommerce landscape. This role offers a hybrid working model and comprehensive benefits including 25 days of holiday, health cash plan, and strong development opportunities.

Benefits

25 days holiday, increasing to 28

Paid volunteering days

Learning and development opportunities

Health cash plan

Paid parental leave

Cycle-to-work scheme

Central office location with recreational facilities

Qualifications

• Extensive experience in operating, building, and maintaining relationships with Agency Partners.
• Proven track record of meeting and exceeding revenue targets.
• Strong understanding of the e-commerce/SaaS space.

Responsibilities

• Recruit new partnerships with various agencies.
• Develop long-term relationships with agency partners.
• Achieve revenue goals through partnerships.

Skills

Agency Partner management

Revenue generation

Team leadership

Collaborative skills

E-commerce/SaaS knowledge

Presentation skills

Process mapping

Business case development

Tools

Hubspot

Job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

In this role, you will recruit new partnerships with digital/eCommerce/marketing agencies, system integrators, consultancies, and industry bodies, to further extend Trustpilot’s reach to achieve revenue goals. You will also help the Senior Director to shape Trustpilot processes and ways of working specific to your region, manage and create VAR relationships, and build business cases for new opportunities.

Working closely with experienced sales team leaders, you will be a trusted advisor, developing long-term relationships and success plans for our agency partners, ensuring that the maximum value is gained from Trustpilot products.

What you’ll be doing

• Create new and nurture existing partnerships with marketing agencies, consultancies, and system integrators
• Present and demonstrate Trustpilot’s proposition to the interested prospects.
• Find and manage leads for Trustpilot products via your network of assigned Partners.
• Be responsible for achieving revenue goals through the development of Trustpilot’s partners
• Manage relationships with customers and partners to build continued business success
• Liaise with partners to solve issues, communicate needs and create synergy
• Manage and create select VAR relationships
• Where applicable, manage Partner Managers in your region. You may have a number of direct reports across your region.
• Attend events to promote Trustpilot, run regular 'Lunch and Learn' sessions and webinars to cement partner relationships and generate leads
• Liaise with the Senior Global Strategic Partner Managers to ensure we leverage our network of integrations in the region
• Work with marketing to drive programs and events to extend the relationships to new prospects
• Input into the Partnerships enablers - partners portal, sales materials etc
• Ensure Ways of Working between partnerships and other TP teams, particularly New Business (Commercial), are optimized
• Research and build new ways for Trustpilot to make revenue through partnerships, collaborating with the broader organisation
• Collaborate with other members of the partnerships team and broader Trustpilot organisation on ad hoc projects to enhance the partnerships team's ability to deliver growth to the business.

Who you are:

• Extensive experience in operating, building, and maintaining relationships with Agency Partners across Mid-market & Enterprise.
• Track record of consistently meeting and exceeding team and own revenue targets
• Team Leadership experience
• Strong collaborative skills with a proven track record of new business via partnerships
• Ability to think out of the box to drive new growth opportunities through partnerships
• Strong understanding of the e-commerce/SaaS space, familiarity with the Hubspot ecosystem
• Ability to effectively present and educate at all levels from account managers to agency owners/executives on Trustpilot’s ethics, consumer and business propositions as well as partnership value proposition
• Proven ability to collaborate with marketing to deliver joint partner propositions and associated marketing programmes
• Ability to map out processes and ways of working
• Ability to build business cases

What’s in it for you:

• A hybrid work set-up (3 days in the office, 2 days remote)
• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)

Still not sure?

We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

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If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our People Team at [e-mail], quoting the role you wish to apply for.