Security Team Leader Amulet

Amulet; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A security service provider in Glasgow seeks a Security Team Leader responsible for leading the security team and ensuring high-quality security services. The ideal candidate should have over 3 years of supervisory experience, exceptional customer service skills, and an SIA Badge DS. The role offers a competitive pay rate, training opportunities, and up to 28 days paid holiday, contributing to an inclusive workplace environment.

Benefits

Up to 28 days paid holiday

NEST pension scheme enrollment

Training and development opportunities

Wagestream app for early pay access

On-the-Spot Award scheme

Qualifications

• 3+ years of experience in a supervisory/Team Leader capacity.
• Experience in delivering high-quality guarding and customer service.
• Checkable 5-year employment and address history.

Responsibilities

• Lead and supervise the security team on a daily basis.
• Create individual training plans for team members.
• Produce and manage shift patterns for the security team.
• Investigate and report security issues.
• Ensure all relevant training is completed.

Skills

Client awareness

Customer focus

Decision-making skills

Time keeping ability

Report writing skills

Ability to work under pressure

Communication skills

Interpersonal skills

Computer literate

Flexibility

Supervisory experience

Education

SIA Badge DS

Full UK drivers' licence

Job description

PAY RATE:

£17.09 per hour

HOURS:

42 hours within Shift Pattern Days, Nights and Weekends

THE ROLE:

A fantastic Opportunity has arisen within Amulet for a Security Team Leader to join our successful team in the Glasgow area.
You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.

You will ensure the safety and security of people, premises and property. The post holder will be responsible for leading the day-to-day security requirements of a prestigious corporate site, with an impeccable image and very high standards of professionalism, training and development.

RESPONSIBILITIES:

• Lead and supervise the security team both within the Head Office and the wider Client estate on a daily basis.
• Ensure each team member has an individual training plan with specific training needs analysis conducted.
• Create new procedural documents as required all duties are captured and all policies adhered to.
• On-site Threat Assessors.
• Lead both internal and external teams to resolution.
• Responsible for producing the departments shift patterns, thus ensuring that trained, and a knowledgeable cover is provided at all times.
• Investigating and reporting issues
• Lead and supervise the security team on a daily basis.
• Ensure that all relevant onsite training has been completed, especially regarding the completion of incident reports and site documentation.
• Ensure that all patrol activity is carried out in accordance with the assignments.
• Deliver training to the on site team on Client SOP’s.
• Ensure accurate reports are created for daily, weekly, monthly meetings.

SKILLS:

• Sound client awareness.
• Outstanding customer focus within all roles
• Sound decision-making skills.
• Excellent time keeping ability.
• Possess report writing skills
• Ability to work in a pressurised environment.
• Excellent communication and interpersonal skills
• Computer Literate
• Be committed to equal opportunities and possess a positive and sensitive approach to the needs of the client.
• Flexible to the needs of the position and Company
• Proven 3 years experience in a supervisory / Team Leader capacity

LICENCE REQUIREMENTS:

• SIA Badge DS required.
• SIA Badge CCTV preferred, not essential.
• Full UK drivers’ licence.

INTERVIEW REQUIREMENTS:

• Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

• You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
• Enrolment in NEST pension scheme.
• Training and development opportunities.
• Enrolment Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
• Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
• Full company uniform.

OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION:

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.