Security Officer

B&M Retail Limited; Plymouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK retailer is seeking a full-time Retail Security Officer to support loss prevention and ensure a safe environment for customers and staff. The ideal candidate will have excellent communication skills and display confidence in challenging situations. Responsibilities include monitoring store activities, operating CCTV systems, and enforcing health and safety guidelines. This role offers opportunities for career progression and flexible shift patterns.

Benefits

Opportunities for career progression

Supportive store team

Flexible shift patterns

Qualifications

• Ability to follow procedures and remain calm in pressured situations.
• Strong verbal and written communication skills.
• Good judgement, work ethic, honesty, and integrity.

Responsibilities

• Actively monitor the store environment to identify and report incidents.
• Operate and review CCTV systems in line with company policies.
• Support the enforcement of Health & Safety guidelines.
• Carry out internal investigations into stock loss, theft, and fraud.
• Engage professionally with customers and colleagues.

Skills

Alertness

Verbal and written communication

Confidence in challenging situations

Judgment

Team player

Tools

CCTV systems

Job description

We’re currently recruiting a Retail Security Officer to join our store team in Transit Way, supporting loss prevention and helping to create a safe, welcoming environment for both colleagues and customers.

This is a full-time, permanent role offering flexibility to work daytime, evening and weekend shifts, ideal for someone who enjoys variety and responsibility.

Why This Role?

As a Retail Security Officer, you’ll play a key role in protecting our people, stock and store environment. Working closely with the Store Management Team, you’ll help prevent loss, reduce risk and maintain a high standard of safety across the store.

What You’ll Be Doing

• Actively monitor the store environment to identify and report incidents
• Operate and review CCTV systems in line with company policies and procedures
• Support the enforcement of Health & Safety guidelines
• Carry out internal investigations into stock loss, theft and fraud
• Engage professionally with customers and colleagues to resolve situations calmly

What We’re Looking For

We’re looking for someone who is alert, confident and level-headed, with a genuine interest in security and customer safety.

Essential skills & behaviours:

• Ability to follow procedures and remain calm in pressured situations
• Strong verbal and written communication skills
• Confidence dealing with challenging situations in a professional manner
• Good judgement, strong work ethic, honesty and integrity
• A supportive team player who takes pride in doing the right thing

What’s In It For You

• A permanent, full-time position with flexible shift patterns
• Opportunities to progress within our Profit Protection function and wider business
• A supportive store team and clear operational procedures
• The chance to build a long-term career with one retailers

About Us

B&M Retail is one of the UK’s fastest-growing retailers, and with continued expansion plans, there has never been a better time to join our business.

B&M Retail is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where everyone feels valued.