Security Officer

B&M Retail Limited; Accrington; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading UK retailer in Accrington is seeking a Retail Security Officer to join their store team. This role involves observing incidents, monitoring CCTV, enforcing safety guidelines, and conducting internal investigations. Ideal candidates will have effective communication skills and the ability to handle customers professionally. This position offers challenging yet rewarding opportunities, with a focus on career progression within the company.

Qualifications

• Ability to stay calm in pressured situations.
• Effective verbal and written communication skills.
• Can deal with challenging customers professionally.
• Strong sense of judgement and ethics.

Responsibilities

• Observe and report any incidents in store.
• Monitor CCTV footage as per company procedures.
• Enforce Health & Safety guidelines.
• Conduct investigations into stock loss, fraud, and theft.

Skills

Effective communication

Ability to follow instructions

Professional behaviour

Judgement

Strong work ethics

Integrity

Job description

We are currently recruiting for a Retail Security Officer to join our store team in the Hyndburn area.

As Retail Security Officer, you will work alongside our Store Management Team to meet loss prevention objectives and ensure the safety of our colleagues and customers. You will also:

• Observe and report any incidents in store
• Monitor CCTV footage, in line with company policy & procedures
• Adhere to and enforce Health & Safety guidelines
• Conduct internal investigations into stock loss, fraud and theft.

The role of Retail Security Officer can be challenging at times, but also rewarding and offer great progression within our Profit Protection and wider teams. Our ideal candidatewill bevigilant, assertive and a helpful team playerwith a passion for security delivering great service!

It is essential that applicants have the following:

• The ability to follow instructions whilst staying calm in pressured situations
• Effective communication, both verbal and written
• The ability to deal with challenging customers with professional behaviour at all times
• A balanced sense of judgement,Strong work ethics, honesty and integrity

B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans; there really hasn’t been a better time to join us!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.