Seaside Hostel Hospitality Team Member — Flexible Hours

YHA’s group; Swanage; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality employer is looking for a Hospitality Team Member at their Swanage location. This role involves engaging with guests, providing exceptional service, and undertaking various operational duties. Ideal candidates should have strong customer service skills and the ability to work effectively in a team. The position offers a flexible contract with a minimum of 20 hours per week and inclusive benefits to support your well-being and professional growth.

Benefits

10 nights free hostel stays per year

Access to staff discounts and cash back portal

Free YHA Membership each year

Employee Assistance Program

Qualifications

• Experience in customer-facing roles is essential.
• Must be punctual and flexible with shift availability.
• Ability to prioritize tasks under pressure is necessary.

Responsibilities

• Provide excellent customer service to all guests.
• Perform check-ins and check-outs efficiently.
• Carry out housekeeping duties to maintain cleanliness.

Skills

Experience of working face to face with customers

Experience of working in a team

Excellent timekeeping

Ability to manage varying pressures

Knowledge and understanding of YHA's core purpose

Demonstration of HEART values

Job description

A leading hospitality employer is looking for a Hospitality Team Member at their Swanage location. This role involves engaging with guests, providing exceptional service, and undertaking various operational duties. Ideal candidates should have strong customer service skills and the ability to work effectively in a team. The position offers a flexible contract with a minimum of 20 hours per week and inclusive benefits to support your well-being and professional growth.