School Customer Service Assistant

Chartwells; Margate; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading food service company is seeking a Customer Services Assistant to join their team in Margate. This part-time role (12.5 hours/week) involves preparing high-quality food, creating appealing displays, and providing excellent customer service in a fast-paced environment. The ideal candidate will display an enthusiastic attitude, teamwork skills, and a safety-first mindset. Experience in catering is a plus but not necessary. Join us in delivering exceptional customer experiences and promoting the welfare of children.

Qualifications

• Experience within a similar catering-related role is preferred, but not essential.
• Demonstrated outstanding timekeeping and reliability.
• Safety-first mindset and compliance with health and hygiene standards.

Responsibilities

• Prepare delicious, high-quality food that delights clients.
• Create attractive food and counter displays.
• Maintain a positive brand image for the company.
• Handle cash and operate the cash register.
• Comply with food handling and hygiene standards.
• Ensure compliance with health and safety regulations.

Skills

Enthusiastic can-do attitude

Excellent customer service

Team player

Reliability

Ability to work under pressure

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 12.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 44 weeks per year.

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mindset
• Have experience within a similar catering-related role, but this isn't essential.

For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.