Salon & Spa Manager — Lead Service Excellence & Growth

Tiaara; Leatherhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated professional to manage daily operations while delivering exceptional customer experiences. This role involves overseeing the smooth functioning of spa and beauty services, ensuring compliance with health regulations, and driving sales through personalized client interactions. The ideal candidate will thrive in a fast-paced environment, showcasing strong leadership and communication skills to foster a positive workplace and maintain high client satisfaction levels. Join this dynamic team and make a significant impact in the beauty and wellness sector.

Qualifications

• Strong leadership and team management skills to supervise and motivate staff.
• Excellent customer service and communication skills to build client relationships.

Responsibilities

• Oversee daily operations to ensure smooth workflow and service quality.
• Drive sales and revenue through promotions and upselling services/products.

Skills

Leadership

Customer Service

Communication

Conflict Resolution

Multitasking

Job description

An established industry player is seeking a dedicated professional to manage daily operations while delivering exceptional customer experiences. This role involves overseeing the smooth functioning of spa and beauty services, ensuring compliance with health regulations, and driving sales through personalized client interactions. The ideal candidate will thrive in a fast-paced environment, showcasing strong leadership and communication skills to foster a positive workplace and maintain high client satisfaction levels. Join this dynamic team and make a significant impact in the beauty and wellness sector.