Salesforce Administrator — Remote/Hybrid IT Support (London)

Dogs Trust Company Limited; Greater London; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

An animal welfare charity in London is looking for a skilled Salesforce Administrator to improve and maintain its systems that support over 1,200 users. This fixed-term role involves managing user support, enhancing automation processes, ensuring data quality, and suggesting system improvements. Candidates should have solid Salesforce Administration experience and certification, and possess strong problem-solving skills. The environment promotes collaboration, flexibility, and a commitment to impactful technology.

Benefits

Flexible working hours

Friendly and collaborative environment

Opportunities for professional growth

Qualifications

• Experience in Salesforce Administration within a multi-team organization.
• Hands-on experience building, debugging and fixing Flows.
• Confident managing profiles, permission sets, and SSO-aware access.

Responsibilities

• Handle day-to-day Salesforce incidents and user support.
• Maintain and improve Flows and automation.
• Support data quality and reporting.

Skills

Salesforce Administration

Hands-on experience with Flows

GDPR knowledge

Reporting and data quality

User support and configuration

Education

Salesforce Administration certification

Tools

ITSM tools

Jira

Job description

An animal welfare charity in London is looking for a skilled Salesforce Administrator to improve and maintain its systems that support over 1,200 users. This fixed-term role involves managing user support, enhancing automation processes, ensuring data quality, and suggesting system improvements. Candidates should have solid Salesforce Administration experience and certification, and possess strong problem-solving skills. The environment promotes collaboration, flexibility, and a commitment to impactful technology.