Sales Support Associate - UK Wealth & Adviser

SEI; City of London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading global investment manager in London is seeking a Sales Support Associate to enhance relationships with Wealth Managers and Financial Advisers in the UK. This role involves providing pre and post sales support, managing inquiries, and assisting with client success. Ideal candidates will have a background in financial services, strong communication skills, and a commitment to personal growth. A competitive compensation package and numerous benefits are offered along with a hybrid working environment.

Benefits

Comprehensive care for physical and mental well-being

Strong pension plan

Tuition reimbursement

Hybrid working environment

Private medical care

Free fruit

Qualifications

• Demonstrable experience in a sales or support role within financial services, ideally in Asset Management.
• A strong interest in investment management with a willingness to learn.
• High level of accuracy in administrative tasks.

Responsibilities

• Support the team in growing SEI’s UK Asset Management business.
• Assist with client inquiries related to asset management services.
• Produce and update sales reports and trend analysis.

Skills

Strong presentation skills

Communication skills

Time management skills

Organizational skills

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Education

Experience in a sales or support role within financial services

Basic understanding of financial markets

Job description

Asset Management Distribution | Sales

Sales Support Associate - UK Wealth & IFA, Asset Management

Join our growing team at SEI and take the next step in your career. We're seeking a sales professional to support our asset management unit in enhancing relationships with Wealth Managers and Financial Advisers. This role offers the opportunity to develop your career in the UK wealth market whilst contributing to the success of our clients and SEI.

You will receive:

• A great opportunity to take the next step in your career with a leading Global investment manager.
• Exposure to a broad range of clients and investment solutions, including multi-asset, equity, fixed income, and alternatives funds and model portfolios.
• Exposure to a broad range of teams within SEI, working with and supporting them in various tasks and projects.
• A structured development program with dedicated mentoring to support your growth.
• The potential to advance your career in various directions, such as investment sales, relationship management, or solution development.
• A competitive compensation package and wide range of additional benefits.

What you will do:

• You will be responsible for supporting the team in growing SEI’s UK Asset Management business with IFAs and Wealth Managers.
• You will play an integral role in providing pre and post sales support to SEI’s UK IFA and Wealth Management clients.
• You will help to build on SEI’s reputation for enhancing IFA and client experience.

Responsibilities

• Assist the sales and relationship management teams with preparing for client meetings, presentations and proposals.
• Respond to client inquiries related to SEI’s asset management services and funds via phone and email.
• Support clients through the buying process, provide support and information to clients regarding a wide range of topics including fund information, marketing literature and investment views.
• Produce and update sales reports, market intelligence and trend analysis.
• Maintain and update CRM system – updating for new clients and working with development team on system improvements.
• Proactively liaise with other internal functions (Investment team, Legal, Compliance, etc) and where appropriate contribute solutions to resolve any client service issues/errors.
• Support the production and delivery of sales enablement collateral for SEI and partner solutions.
• Adhere to all relevant FCA requirements and compliance, completing all necessary training within the required timeframe.
• Any other ad‑hoc projects as required.

What we need from:

• Experience: Demonstrable experience in a sales or support role within financial services, ideally in Asset Management.
• Knowledge & Learning: A strong interest in investment management with a willingness to learn, along with a basic understanding of financial markets and asset classes.
• Skills: Strong presentation, communication, time management, and organizational skills, with the ability to work independently and collaboratively.
• Product Knowledge: Ability to quickly grasp SEI products, services, and technical financial concepts, and effectively convey them to clients and stakeholders.
• Attention to Detail: High level of accuracy in administrative tasks, including maintaining CRM records and sales collateral.
• Technical Proficiency: Proficient in Microsoft Office, particularly Excel and PowerPoint.

Regulatory Categories:

• SMCR

SMCR

• This role is identified as a certified role and is therefore subject to the relevant Senior Manager and Certification Regime Rules set by the FCA. This role will perform the following certified functions:
• Certification - Client Dealing - CD0 Meeting with Clients

MiFID II - Staff giving information about investment products, investment services or ancillary services

What we would like from you:

• You will also have a strong work ethic & be focused and committed to success and be willing to travel as needed to achieve objectives.
• Excellent phone manner – articulate/engaging/confident.
• Proactive team player with good interpersonal skills.
• Effective written and verbal communication skills.
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/

SEI’s competitive advantage:

To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well‑being, strong pension plan, tuition reimbursement, hybrid working environment, and a work‑life balance that enables you to relax, recharge and be there for the people you care about.

We are a technology and asset management company delivering on our promise of building brave futures (SM) — for our clients, our communities, and ourselves. Come build your brave future at SEI.

SEI is an Equal Opportunity Employer and so much more…

After over 50 years in business, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work‑life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit.

SEI Investments (Europe) Ltd (‘SIEL’) is authorised and regulated by the Financial Conduct Authority (FRN 191713).

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.