Sales Administrator

CloudTech24 Ltd; Woking; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading IT services company in Woking seeks an Operations Coordinator to support the sales team. This full-time role requires a degree in Business Administration and proficiency in Microsoft Office. The successful candidate will assist with administrative tasks, manage customer inquiries, and maintain sales records. A proactive attitude and excellent communication skills are essential for this entry-level position, offering a friendly work environment and free office parking.

Benefits

Free office parking

Qualifications

• Previous experience in sales support or administrative role preferred.
• Ability to manage multiple tasks efficiently.
• Strong problem-solving skills.

Responsibilities

• Assist the sales team with administrative tasks.
• Handle customer inquiries and provide product information.
• Maintain accurate records of sales activities.

Skills

Proficiency in Microsoft Office Suite

Familiarity with CRM software

Strong organisational abilities

Excellent verbal and written communication skills

Education

Degree in Business Administration or related field

Job description

Operations Coordinator | CIPD Foundation

We are seeking a highly organised and detail-oriented Sales Administrator to join our dynamic team at CloudTech24, based in our office in Send, Woking. We are dedicated to providing exceptional services to our clients and maintaining high standards of efficiency and professionalism. The successful candidate will provide essential support to our sales team, ensuring smooth operations and contributing to the achievement of sales targets. This role requires excellent communication skills, a proactive attitude, and the ability to manage multiple tasks efficiently.

Key Responsibilities

• Assist the sales team with administrative tasks, including preparing sales reports, managing customer databases, and processing orders.
• Handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.
• Process sales orders, track shipments, and ensure timely delivery of products to customers.
• Maintain accurate records of sales activities, customer interactions, and inventory levels.
• Liaise with other departments such as finance, logistics, and marketing to ensure seamless operations.
• Generate and analyse sales reports to provide insights and support decision-making processes.
• Update and maintain the Customer Relationship Management (CRM) system with accurate and up-to-date information.
• Perform general office duties such as data entry, and managing correspondence.

Qualifications

• Education: A degree in Business Administration, Sales, Marketing, or a related field is preferred.
• Experience: Previous experience in a sales support or administrative role, preferably within the IT industry.
• Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Familiarity with CRM software and sales order processing systems.
• Strong organisational and multitasking abilities.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.

Personal Attributes

• Proactive and self-motivated.
• Customer-focused with a positive attitude.
• Strong problem-solving skills.
• Ability to handle pressure and meet deadlines.
• Friendly and collaborative work environment.
• Free office parking.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

IT Services and IT Consulting