Sales Administrator

Ethos Foundation; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing organization in Sheffield is seeking a Sales Administrator to provide administrative support during maternity leave, with potential for permanence. You will assist the Sales and Production teams with quote preparation, CRM management, and customer communication, ensuring seamless sales activity during the transition. Strong administrative skills and previous experience in sales support are essential for this role which offers a salary of £30,000.

Qualifications

• Strong administrative and organizational skills essential.
• Excellent communication skills in writing and speaking required.
• High attention to detail and accuracy is crucial.

Responsibilities

• Support Sales and Production teams by preparing quotes and processing orders.
• Ensure the CRM is updated with customer communications.
• Liaise with production to obtain necessary technical information for sales.
• Monitor key quotes and follow up as directed.
• Maintain sales records and assist with customer visits.

Skills

Strong administrative and organisational skills

Excellent written and verbal communication

High attention to detail and accuracy

Able to manage and prioritise workload with minimal supervision

Confident using CRM systems and Microsoft Office applications

Willingness to learn and support commercial activities

Previous experience in a sales support or customer service role

Knowledge of engineering, manufacturing, or technical product environments

Tools

CRM systems

Microsoft Office

Job description

Sales Administrator

Ethos Foundation – Sheffield – £30,000

Fixed term vacancy to cover maternity leave with the view of becoming permanent.

Overall

To provide administrative support to the Engineering Service portion of the business, liaising with the Business Development Executive (Engineering Services), and Sales Manager during their maternity leave. The role focuses on quote preparation, CRM maintenance, customer communication, and administrative support, enabling the sales team to maintain strong commercial activity and customer experience standards during the transition period.

Key Responsibilities

• Support the Sales and Production teams in preparing quotes, processing purchase orders and updating pricing agreements.
• Ensure CRM is kept up-to-date with relevant customer communications and contact information.
• Liaise with production and internal teams to obtain lead times and technical information required for sales activity.
• Monitor and follow up on key quotes as directed by the Sales Manager or BDE.
• Attend internal sales meetings and contribute to reporting where required.
• Maintain sales records, templates, and administrative documentation in both electronic and hard copy formats.
• Assist in the coordination of customer visits and exhibition planning where needed.
• Support in the processing of sales orders and other documentation, where appropriate.
• Ensure all systems, processes and confidentiality policies are followed accurately and diligently.
• Obtain feedback on lost enquiries to improve our performance and offering - as required.
• Ensure customers are aware of manufacturing progress and that issues are dealt with.
• Prepare and issue Engineering progress reports to customers.
• Compile and report sales figures, as required.

Required/Desired Skills

• Strong administrative and organisational skills.
• Excellent written and verbal communication.
• High attention to detail and accuracy.
• Able to manage and prioritise workload with minimal supervision.
• Confident using CRM systems and Microsoft Office applications.
• Willingness to learn and support commercial activities.
• Previous experience in a sales support, commercial admin or customer service role.
• Knowledge of engineering, manufacturing, or technical product environments.