Sales Administrator

Direct Tableware Ltd; Royston; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading supplier of catering equipment is seeking a Sales Administrator in Royston. The ideal candidate must possess excellent communication skills, a passion for customer service, and problem-solving abilities. Responsibilities include managing customer orders and creating quotes while ensuring satisfaction. The company offers a salary range of £25,000 – £29,000 based on experience and provides training and development opportunities. Apply with your CV to join this dynamic team.

Benefits

Company Pension Scheme

28 days of holiday

Bonus scheme

Employee off-street parking

Qualifications

• Passionate about customer service.
• Able to manage high-quality administration.
• Experience in a B2B context preferred.

Responsibilities

• Communicate with customers, suppliers, and team about orders.
• Create accurate quotes in a timely manner.
• Manage sales inbox and process customer quotes and orders.
• Setup customer accounts for restaurants and hotels.
• Resolve customer issues in collaboration with the team.

Skills

Excellent communication skills

Customer engagement

Problem-solving

Organisation and planning skills

Attention to detail

Understanding of sales processes

Experience with MS Excel, Word, and Outlook

Job description

We are seeking a dedicated and enthusiastic Sales Administrator to join our team.The ideal candidate will possess excellent communication skills and a strong ability to engage with customers effectively. This role is crucial in ensuring customer satisfaction and fostering positive relationships. If you are passionate about providing exceptional service and have a knack for problem-solving, we would love to hear from you.

Responsibilities

• Communicating with customers, suppliers and the team about orders
• Creating accurate quotes in good time for our customers
• Sharing the latest products based on customers' needs and budgets
• Managing the sales inbox, processing customer quotes and orders accurately
• Setting up customer accounts for restaurants and hotels
• Resolving customer issues, with a supportive team

About You

The ideal candidate should have a passion for giving great customer service and the ability to carry out high quality administration with an attention to detail. You will also be a natural at problem solver and comfortable using your initiative to ensure the best outcome for the customer.

You will need excellent organisation and planning skills and enjoy a deadline-driven environment. You will need understanding of the sales process ideally in a B2B context and a good level of general IS Systems such as MS Excel, Word and Outlook.

We are committed to internal development and appropriate external training. The successful candidate receives training on the types of customers we deal with, our products, systems and website.

Training

We are committed to internal development and appropriate external training. The successful candidate receives training on the types of customers we deal with, our products, systems and website.

• Company Pension Scheme with The People’s Pension
• 28 days of holiday
• A bonus scheme based on company and personal performance
• Employee off street parking

Salary Range £25,000 – £29,000 – depending on experience

The Company

Direct Tableware is a leading supplier of catering equipment for the hospitality industry. We offer a range of products including crockery, glassware, cutlery, buffetware, kitchenware and table accessories.

We work with restaurateurs, hoteliers and food service establishments searching for inspiration and offer an extensive range of products from the best brands and excellent product knowledge and customer service. Our primary function is to ensure our customers receive the products they want when they want them.

We are based in the heart of Royston, 3 minutes walking from the train station and 5 minutes walking from the main high street. Alternatively we offer on-site parking and are within easy access to Stevenage and Cambridgeshire.

This is an excellent chance to develop and learn in a business that is constantly and rapidly modernising to remain at the forefront of its industry.

Apply Now

If you feel you have the skills and experience required for the Purchasing Assistant role, please send your CV with a covering note to [e-mail]

Applicants must be eligible to work in the UK.