Room Attendant

Roomzzz; Stratford-upon-Avon; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join the luxurious team at Roomzzz Stratford as a Room Attendant. This role welcomes candidates who take pride in cleanliness and service, offering a zero-hour contract with flexible shifts. Enjoy perks like training, discounts, and an award-winning environment, all while ensuring guest satisfaction.

Benefits

Company Training Program

Group social events

Bike to Work Scheme

High Street Discounts

Excellent Employee discount room rates

Free onsite parking

Qualifications

• Passion for cleanliness with a keen eye for detail.
• Desire to deliver excellent service.
• Ability to work individually and as part of a team.

Responsibilities

• Liaise with Head Housekeeper to ensure rooms are cleaned timely.
• Maintain cleanliness standards and report defects.
• Provide guests with high standards of service.

Skills

Attention to detail

Customer service

Teamwork

High standards

Job description

We look after every guest as if they are a good friend

We take every opportunity to surprise with remarkable service

We believe that delivering quality means doing it right when no one is looking

We are proud of our brand, a growing group of aparthotels, all located in prime cities near to the hustle and bustle of city life. Roomzzz Stratford boasts luxury accommodation located in the Capital!

Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom and more of the things they want.

Simply put, staying at Roomzzz is like having your own stylish city centre apartment but with someone else to tidy up and bring you fluffy towels!

We are recruiting a Room Attendant to join the amazing team at our Stratford location. This is a great opportunity to be part of a luxurious brand where our friendly Housekeeping team deliver an excellent guest experience.

Duties:

• Liaise with the Head Housekeeper to ensure all rooms are cleaned in conjunction with guest check in and departures.
• Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, clean to a high standard and perform other duties as advised by the Senior Housekeeping team.
• Deliver consistently high standards of cleanliness, looking after guests needs and maintaining a polite and courteous attitude.
• Reporting any defects such as faults and any areas of concern.

Skills:

Passion for cleanliness with a keen eye for detail and high standards.

A desire to consistently deliver an excellent level of service and improve departmental performance.

Focus on high standards of your own work and that of the team.

Ability to work individually and as part of a team.

Excellent customer service and communication skills.

Experience of working in a hotel or in a similar position would be desirable but not essential.

This role is a zero hour contract on a rota basis, which will include weekends. Hours are subject to hotel occupancy.

• Company Training Program;
• Group social events.
• Bike to Work Scheme
• High Street Discounts
• Be part of an award winning Company
• Excellent Employee discount room rates (including friends and family)
• Free onsite parking & many more!

Pay: £12.90 per hour