Retail Workshop Supervisor for Kilmarnock - Competitive Salary D.O.E.

Bridgend Group; Kilmarnock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive group in Kilmarnock is seeking a Retail Workshop Supervisor to improve service quality and workshop efficiencies. The ideal candidate will be highly experienced in an aftersales role and possess excellent communication skills. This full-time position offers a competitive salary starting from £36,000 per year, along with generous benefits including enhanced holiday allowance and private health insurance.

Benefits

0% loans

Flexible working

Tool support packages

Uniform and PPE supplied

Enhanced Holiday Allowance

Company Sick Pay

Life Insurance

Private Health Insurance

Staff Discounts

Qualifications

• Highly experienced in an aftersales supervisory role.
• Excellent interpersonal and strong communication skills.

Responsibilities

• Monitor warranty claims submissions.
• Ensure customers are received promptly and courteously.
• Assist in managing aftersales operations.

Skills

Interpersonal skills

Communication skills

Experience in aftersales supervisory role

Job description

Overview

All makes & models – Over 40 brands in stock

Kilmarnock | Permanent | Full Time

We are looking to recruit a Retail Workshop Supervisor for our Kilmarnock Autoplex. You will be tasked with helping to improve and run an efficient, professional and consistent operation. You will utilise your considerable experience and knowledge to introduce new technologies, programmes and innovations into the business to improve customer service and workshop efficiencies of Ayrshire's largest used car dealer group.

Responsibilities

• Monitor warranty claims submissions
• Monitor workshop productivity
• Ensure customers are received promptly and courteously at all times
• Work to constantly improve the quality of customer service
• Ensure the aftersales department is adequately staffed in order to achieve departmental objectives and provide a prompt service to customers
• Assist in managing aftersales operations to support a high level of customer satisfaction

Requirements / Qualifications

In order to carry out the role effectively, candidates should be highly experienced in an aftersales supervisory role with excellent interpersonal and strong communication skills.

We offer a competitive salary (dependent on experience) and a minimum of 30 days holiday per year. All applications will be treated with utmost discretion.

Additional Benefits

• 0% loans
• Flexible working
• Tool support packages
• Uniform and PPE supplied
• COMPETITIVE SALARY DOE

Salary and Additional Details

• Job Type: Full-time
• Pay: From £36,000.00 per year
• Benefits include: Enhanced Holiday Allowance, Company Sick Pay, Life Insurance, Private Health Insurance, Staff Discounts, and more

Benefits

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Life insurance
• Private medical insurance
• Referral programme
• Sick pay
• Store discount