Retail Team Leader: Training, Merch & Stock Control (28 Days)

Its; Chelmsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading tool supplier is seeking a full-time team leader for the Trade Counter in Chelmsford. The role involves supporting management in daily operations, training Retail Sales Assistants, and driving sales through effective merchandising. Ideal candidates possess strong leadership skills, experience in customer service, and a keen interest in power tools or DIY products. This position offers a pay rate of £13.50 per hour and benefits including up to 33 days of holiday.

Benefits

28 days holiday (inclusive of bank holidays), increasing to 33 days with length of service.

Qualifications

• Experience managing and motivating a team.
• Ability to work as a valuable team leader.
• Experience in a customer-facing environment.

Responsibilities

• Support the Branch and Assistant Branch Manager in daily operations.
• Serve as the escalation point for Retail Sales Assistants.
• Lead training and complaint handling.

Skills

Team management

Customer service

Sales driving

Problem-solving

Job description

A leading tool supplier is seeking a full-time team leader for the Trade Counter in Chelmsford. The role involves supporting management in daily operations, training Retail Sales Assistants, and driving sales through effective merchandising. Ideal candidates possess strong leadership skills, experience in customer service, and a keen interest in power tools or DIY products. This position offers a pay rate of £13.50 per hour and benefits including up to 33 days of holiday.