Retail Team Leader: Elevate Service & Sales

JD Sports Fashion Plc; Nottingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading sportswear retailer in Nottingham seeks a Supervisor to manage junior staff and enhance customer service levels. This role demands strong leadership in a fast-paced retail environment, focusing on training, sales targets, and customer satisfaction. Candidates should possess supervisory experience, effective communication skills, and a keen eye for detail. Employees benefit from monthly bonuses, a 25% discount, and numerous developmental opportunities. This is an excellent opportunity to grow within an innovative company.

Benefits

Monthly discretionary bonuses

25% store discount

Access to counselling services

Wide range of internal development courses

Discounted gym memberships

Qualifications

• Experience in a fast-paced retail environment.
• Good understanding of current retail trends.
• Ability to maintain high standards on the shop floor.

Responsibilities

• Deliver excellent customer service by addressing complaints.
• Drive and exceed sales targets through monitoring services.
• Train and develop staff through induction and progression.

Skills

Supervisory experience

Passion for retail

Coaching and mentoring

Strong communication skills

Attention to detail

Job description

A leading sportswear retailer in Nottingham seeks a Supervisor to manage junior staff and enhance customer service levels. This role demands strong leadership in a fast-paced retail environment, focusing on training, sales targets, and customer satisfaction. Candidates should possess supervisory experience, effective communication skills, and a keen eye for detail. Employees benefit from monthly bonuses, a 25% discount, and numerous developmental opportunities. This is an excellent opportunity to grow within an innovative company.