Retail Team Lead - Elevate Customer Experience & KPIs

Clarks Village; Shepton Mallet; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading retail brand in Shepton Mallet seeks a Keyholder to connect products with customers and support Stylists. Your duties will include delivering exceptional customer service, supporting the management team, and motivating the sales staff to achieve personal targets. Strong experience in retail KPIs and customer service is essential. Join us if you are passionate about retail and ready to develop your career with an iconic brand. Apply today!

Benefits

Competitive salary

Incredible benefits

Career development opportunities

Qualifications

• Experience in driving KPIs and sales targets in retail.
• Strong customer service skills.
• Ability to manage a team on the shop floor.

Responsibilities

• Deliver the highest level of customer service through teamwork.
• Support store management with daily tasks.
• Motivate and guide the sales team to meet KPIs.
• Ensure strong visual standards across the store.
• Open and close the store when senior managers are absent.

Skills

Customer service

Teamwork

KPI management

Sales motivation

Job description

A leading retail brand in Shepton Mallet seeks a Keyholder to connect products with customers and support Stylists. Your duties will include delivering exceptional customer service, supporting the management team, and motivating the sales staff to achieve personal targets. Strong experience in retail KPIs and customer service is essential. Join us if you are passionate about retail and ready to develop your career with an iconic brand. Apply today!