Retail Supervisor - Full Time

Farmfoods Ltd; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-run retail company in Newcastle upon Tyne seeks a Retail Supervisor to support shop operations. The ideal candidate will lead a small team, manage cash, and ensure a high standard of customer service. The role includes a full-time schedule of 39 hours per week, earning £13.11 per hour, with benefits such as 30 days holiday, staff discounts, and opportunities for career advancement. Candidates should be friendly, reliable, and ready to work flexibly including weekends.

Benefits

30 days holiday

15% staff discount

Free life assurance

Workplace pension

Staff benefits package

Training and development opportunities

Qualifications

• Experience in a supervisory role is appreciated but not mandatory.
• A friendly demeanor that fosters teamwork.
• Ability to be flexible with working hours, including weekends.

Responsibilities

• Support the management team in shop operations.
• Handle store responsibilities in the absence of the manager.
• Manage cash handling, orders, and team development.
• Control operational costs effectively.

Skills

Friendly and positive approach

Ability to build strong relationships

Trustworthy and reliable

Experience as a supervisor or team leader

Job description

Retail Supervisor – Full Time

Key Information

• Hours: 39 hours across 5 days per week.
• Pay: £13.11 per hour.
• Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

We are looking to recruit a new retail supervisor for our shop in Longbenton, Newcastle upon Tyne. We offer a permanent 39 hour full time position working a variety of shifts, 5 days from 7 each week.

Please note that for full time positions we will generally require you to be fully flexible in your availability for work throughout the week, including weekends.

Pay & Benefits

We offer an hourly pay rate of £13.11 and you will be guaranteed a minimum of 39 hours work per week. This means you will be earning at least £511 per week and if you’re looking to earn a bit more then overtime may be available.

In addition to your pay you will also benefit from:

• 30 days holiday each year.
• Great training and development opportunities.
• 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
• A smart uniform.
• Free life assurance.
• Workplace pension.
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

Key Responsibilities

• Be an important part of the management team and support the manager in leading the team to run an efficient shop and provide a great service to our customers.
• Take full responsibility for running the shop in your manager’s absence ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop.
• Open and close the shop, handle cash, place orders and develop your team of retail assistants.
• Take responsibility for the control of operational costs including shrinkage, waste and payroll.

Required Experience / Qualifications

• A friendly, positive, hard working approach to work.
• To be a ‘people person’ who finds it easy to get on everyone and is able to build strong working relationships with the people you work with.
• To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
• Some experience as a supervisor, team leader or manager in retail or other similar industries would certainly come in handy but we would still love to hear from you if you think you’ve got what it takes to take the first steps in your retail management career.

Career Growth

If you decide to stick around then there are many long‑term opportunities for a career at Farmfoods. We have some great training programmes and always look to promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you.

About Farmfoods

Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.

Our supervisors are important members of the shop management team providing support to a small team of retail assistants and ensuring that their shops run smoothly and efficiently to provide great service to our customers.

Contract Information

Position: FTSV, Hours: 39, Days: 5