Retail Store Manager — Lead Experience & Growth

Moss Bros Group; Basingstoke; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail menswear brand in Basingstoke is looking for an experienced Retail Manager. The role involves leading store performance and fostering a high-quality customer journey through effective team management and operational excellence. The ideal candidate will have a track record in retail operations and strong customer service skills. This position offers attractive benefits including employee discounts and performance-related bonuses.

Benefits

70% employee discount

Generous bonus scheme

Financial support for commuting

Discounted Gym Membership

Ongoing development opportunities

Qualifications

• Experience in retail operations and customer service with knowledge of global fashion trends.
• Ability to leverage sales and performance insights to drive success.
• Understanding of retail business growth strategies.

Responsibilities

• Lead and motivate the store team to deliver exceptional customer experience.
• Utilize sales and customer data to optimize performance.
• Ensure compliance with stock control procedures.

Skills

Retail operations

Customer service

Data analytics

Visual merchandising

Emotional intelligence

Communication

Job description

A retail menswear brand in Basingstoke is looking for an experienced Retail Manager. The role involves leading store performance and fostering a high-quality customer journey through effective team management and operational excellence. The ideal candidate will have a track record in retail operations and strong customer service skills. This position offers attractive benefits including employee discounts and performance-related bonuses.