Retail Shift Lead: Customer Experience & Operations

CVS Health Corporation; Hinckley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health solutions company in Hinckley is seeking a dedicated Shift Supervisor to support store management and ensure smooth operations. The successful candidate will lead the store staff in delivering excellent customer service and managing daily tasks. Responsibilities include supervising crew activities, assisting customers, and maintaining merchandise displays. An ideal candidate will possess strong communication and analytical skills, with supervisory experience preferred. This full-time role offers a competitive hourly rate and comprehensive benefits.

Benefits

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

No-cost wellness programs

Tuition assistance

Qualifications

• Deductive reasoning ability and advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Experience as a retail supervisor is preferred.

Responsibilities

• Supervise store's crew through assigning, directing and following up of activities.
• Assist customers with their questions, problems, and complaints.
• Execute and maintain displays and inventory of merchandise.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

A leading health solutions company in Hinckley is seeking a dedicated Shift Supervisor to support store management and ensure smooth operations. The successful candidate will lead the store staff in delivering excellent customer service and managing daily tasks. Responsibilities include supervising crew activities, assisting customers, and maintaining merchandise displays. An ideal candidate will possess strong communication and analytical skills, with supervisory experience preferred. This full-time role offers a competitive hourly rate and comprehensive benefits.