Retail Security Specialist - Flexible Shifts, SIA Licensed

OCS Group; Cambridge; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading facilities management company in Cambridge is looking for a Retail Security Officer. Your role includes ensuring a safe shopping environment, acting as a visible deterrent to theft, and providing excellent customer service. Essential qualifications include a valid SIA License and strong observational skills. You must be proactive in managing security incidents and reporting accurately. The position requires flexibility with varied shifts, supporting the security team while liaising with store management on safety concerns.

Qualifications

• Valid SIA License – Door Supervisor (DS) or Security Guarding required.
• Strong observational skills to identify suspicious behaviour.
• Proven ability to handle difficult situations calmly.
• Excellent communication skills for reporting.
• Flexibility to work varied shifts, including weekends.

Responsibilities

• Act as a visible security presence within the store.
• Conduct regular patrols to ensure safety and security.
• Monitor CCTV and respond to suspicious activities.
• Carry out searches of individuals as required.
• Respond to alarms and incidents promptly.
• Complete detailed incident reports.
• Liaise with management to address security concerns.

Skills

Observational skills

Verbal communication

Written communication

Calm professionalism

Job description

A leading facilities management company in Cambridge is looking for a Retail Security Officer. Your role includes ensuring a safe shopping environment, acting as a visible deterrent to theft, and providing excellent customer service. Essential qualifications include a valid SIA License and strong observational skills. You must be proactive in managing security incidents and reporting accurately. The position requires flexibility with varied shifts, supporting the security team while liaising with store management on safety concerns.