Retail Security Specialist – Deterrence, Safety & Service

OCS Group; East Kilbride; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company is seeking a Retail Security Officer in East Kilbride to ensure a safe shopping environment. Responsibilities include acting as a deterrent to theft, conducting patrols, and managing incidents. Candidates must hold a valid SIA license and demonstrate strong observational and communication skills. This role requires a proactive approach and flexibility for varied shifts. Join us for professional development and a diverse working environment.

Qualifications

• Valid SIA License required for this role.
• Strong observational skills and ability to handle difficult situations.
• Excellent communication skills for reporting.

Responsibilities

• Act as a visible security presence within the store.
• Conduct regular patrols of the store premises.
• Monitor CCTV and respond to suspicious activities.
• Provide customer assistance and de-escalate confrontations.
• Ensure compliance with company policies.

Skills

Strong observational skills

Excellent verbal communication skills

Calm under pressure

Customer service skills

Ability to identify suspicious behavior

Education

Valid SIA License – Door Supervisor (DS) or Security Guarding

Job description

A leading facilities management company is seeking a Retail Security Officer in East Kilbride to ensure a safe shopping environment. Responsibilities include acting as a deterrent to theft, conducting patrols, and managing incidents. Candidates must hold a valid SIA license and demonstrate strong observational and communication skills. This role requires a proactive approach and flexibility for varied shifts. Join us for professional development and a diverse working environment.