Retail Optical Assistant — Premium Eyewear & Tech

Vision Express; Milton of Buchanan, Kirkcaldy, Heswall, Failsworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Scotland seeks a Retail Optical Assistant to provide personalized customer service and support pre-screening eye tests. You'll gain experience in adjusting frames and assist with minor repairs while enjoying benefits like free eyewear, 33 days of holiday, and employee support programs. The role offers monthly bonuses based on performance, and the opportunity to grow within a well-respected company focused on innovation and employee development.

Benefits

Free eyewear (up to £550 annually)

33 days holiday

Employee wellbeing support

Family & friends discounts

Opportunities with the OneSight Foundation

Qualifications

• Confident customer interactions with product recommendations.
• Comfortable with digital tools and technology.
• Ability to adjust frames and assist in fittings.

Responsibilities

• Deliver personalized customer service and product advice.
• Support pre-screening eye tests using advanced technology.
• Perform admin and store support tasks.

Skills

Confident engaging with customers

Passionate about eyewear and style

Positive team player

Strong communicator

Job description

A leading optical retailer in Scotland seeks a Retail Optical Assistant to provide personalized customer service and support pre-screening eye tests. You'll gain experience in adjusting frames and assist with minor repairs while enjoying benefits like free eyewear, 33 days of holiday, and employee support programs. The role offers monthly bonuses based on performance, and the opportunity to grow within a well-respected company focused on innovation and employee development.