Retail Optical Assistant

Vision Express; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in the UK is seeking a Retail Optical Assistant to deliver confident customer service and product advice. This role involves engaging with customers, assisting with eye tests, and ensuring smooth store operations. Candidates should be passionate about eyewear and possess strong communication skills. The position offers attractive perks including free eyewear and monthly bonuses based on performance. Join a growing team and advance your career in optical retail.

Benefits

Free eyewear (up to £550 annually)

33 days holiday with buy/sell options

Family & friends discounts

Free eye tests

Employee wellbeing support

Opportunities to support global vision

Qualifications

• Engage confidently with customers and recommend products.
• Passionate about eyewear and comfortable with digital tools.
• Strong communicator who understands customer needs.

Responsibilities

• Deliver personalized customer guidelines and product advice.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product recommendations

Communication

Teamwork

Job description

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and medtech innovation.

Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global Essilor‑Luxottica group, and work with leading brands such as Ray‑Ban, Meta, Oakley, Prada and Nuance.

What You’ll Do

• Deliver confident personalised customer guideline and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre‑screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• Free eyewear (up to £550 annually) from day one
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express – Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85 contexto to £520 per month, with uncapped potential for high performers. Your performance matters – and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can‑do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by Essilor‑Lux મેચ we invest in innovation, people, and your career development.

Ready to start your career in optical retail? Apply now and see your future clearly.