Retail Optical Assistant

Vision Express; Llanelli; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in the UK is seeking a Retail Optical Assistant in Llanelli. The role involves providing exceptional customer service, supporting eye tests, and managing store tasks. Ideal candidates are confident, passionate about eyewear, and skilled with digital tools. Attractive benefits include a substantial eyewear allowance and holiday options. Join us to grow in a vibrant retail environment.

Benefits

Free eyewear up to £550 annually

33 days holiday with buy/sell options

Family & friends discounts and free eye tests

Employee wellbeing support

Opportunities to support global vision through the OneSight Foundation

Qualifications

• Experience in customer service is a plus.
• Ability to handle digital tools effectively.
• Willingness to learn and take on new tasks.

Responsibilities

• Deliver personalized customer service and product advice.
• Assist with fittings and minor repairs of eyewear.
• Support pre-screening eye tests using optical technology.
• Handle admin and store support tasks.

Skills

Confident customer engagement

Passionate about eyewear

Strong communication skills

Positive team player

Job description

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and medtech innovation.

Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre‑screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• Free eyewear (up to £550 annually) from day one
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can‑do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail? Apply now and see your future clearly.

Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.