Retail Merchandising Lead - 12m Secondment

Sky Group; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading media and entertainment company in the United Kingdom is seeking a Retail Merchandising Manager to lead and innovate retail merchandising strategies across its estate. The role includes managing a significant budget, ensuring brand representation, and driving collaboration with marketing and technology teams. Ideal candidates should possess strong skills in visual merchandising, project management, and financial oversight. This position offers a hybrid working arrangement and diverse benefits.

Benefits

Access to free NOW for streaming

Generous pension package

Private healthcare

Discounts and cashback at over 800 retailers

Qualifications

• Proven experience in retail visual and digital merchandising.
• Ability to manage complex projects and tight deadlines.
• Strong creative and spatial design skills.

Responsibilities

• Lead retail merchandising and experience strategy.
• Manage annual merchandising budget over £1 million.
• Collaborate with marketing and external partners.

Skills

Retail visual merchandising

Project management

Creative design

Commercial insight

Financial management

Stakeholder management

Digital merchandising

Customer experience

Job description

Want to do the best work of your life? With 24 million customers in 7 countries, Sky offers an exciting and inclusive workplace where you can proudly be yourself. Join Europe’s leading media and entertainment brand to shape the front‑line retail experience across the UK.

What You’ll Do

• Lead the end‑to‑end retail merchandising and experience strategy across Sky’s retail estate
• Manage an annual merchandising budget of over £1 million
• Develop future strategy, design and development of Sky VM (Visual Merchandising) platform and the warehouse, ensuring effective launches and engagement with the front line, as well as merchandising maturity
• Translate product briefs into compelling in‑store merchandising solutions that drive engagement and conversion
• Use insights, analysis and sales data to optimise product placement and visual storytelling
• Maintain consistent visual standards and cohesive brand representation across all retail formats to ensure a unified and premium customer experience
• Collaborate closely with Connectivity and Retail Marketing teams, along with key external partners such as Apple, Samsung and Google, to deliver seamless, high‑impact mobile launches and updates across the retail estate
• Champion innovation by introducing fresh, insight‑driven design ideas
• Explore opportunities to elevate the in‑store experience through digital merchandising and new technologies
• Lead, inspire and empower a team of visual and digital merchandisers to create customer‑first experiences that elevate our retail environments and bring the brand to life

What You’ll Bring

• Proven experience in retail visual and digital merchandising
• Demonstrated ability to manage complex projects and deliver against tight deadlines
• Strong creative and spatial design skills to translate briefs into compelling in‑store experiences
• Strong commercial insight with the ability to bring brand strategy to life through physical retail environments
• Expertise in using insights and sales data to optimise product placement and visual storytelling
• Strong skills in financial management, forecasting and budget control
• Ability to lead teams, influence stakeholders and build strong working relationships with cross‑functional teams
• Knowledge of digital merchandising and emerging technologies to enhance the in‑store experience
• Passion for merchandising, customer experience and retail innovation

Benefits

• Access to free NOW, for streaming all your favourite shows
• A generous pension package
• Private healthcare
• Discounts and cashback at over 800 retailers

Working Arrangement

Sky offers a hybrid working approach, giving you flexibility on where and how you work. You’ll have the chance to collaborate at our outstanding office spaces while also enjoying the convenience of working from home.

Office Base – Osterley

Our Osterley Campus is a 10‑minute walk from Syon Lane train station and is served by a free shuttle bus to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. On campus you’ll find 13 subsidised restaurants, cafés and a Waitrose, a subsidised gym, a cinema, a car wash and a beauty salon.

Inclusion

At Sky we look beyond your CV. We’re passionate about who you are and your potential. We welcome flexible working requests and are a Disability Confident Accredited Employer. We are committed to a fair and consistent experience for all candidates and will make reasonable adjustments where required.

Apply Now

Apply today to build an amazing career and be part of a brilliant team. If your application is successful, we’ll ask you to complete a criminal record check, and depending on the role and the nature of any convictions you may have, we might have to withdraw the offer.

We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.