Retail Customer Service Specialist - Flexible Hours

East of England Co-op; Maldon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A regional retail cooperative in Maldon is seeking a Customer Service Assistant. This role requires effective communication and teamwork to provide high standards of service. You will engage with customers and support store operations. The ideal candidate is reliable, friendly, and willing to learn. This part-time position offers competitive pay, discounts, and benefits like a pension scheme and employee assistance programs. Flexibility is key to meet both business and employee needs.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday

5% employer pension contribution

Death in service benefit

Enhanced family leave and pay

Award-winning training programs

Financial wellbeing support

Employee Recognition Scheme

Free remote GP service

Qualifications

• Applicants must be 18 years or older.
• Basic level of numeracy and literacy required.
• Proficiency in IT skills is a plus.

Responsibilities

• Support store operations to enhance customer service and presentation.
• Engage with the local community and attract new customers.

Skills

Friendly and approachable

Effective communication skills

Willing to learn and adapt

Reliable team player

Positive attitude

Job description

A regional retail cooperative in Maldon is seeking a Customer Service Assistant. This role requires effective communication and teamwork to provide high standards of service. You will engage with customers and support store operations. The ideal candidate is reliable, friendly, and willing to learn. This part-time position offers competitive pay, discounts, and benefits like a pension scheme and employee assistance programs. Flexibility is key to meet both business and employee needs.