Retail Customer Service Specialist (Evenings/Weekends)

East of England Co-op; Needham Market; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local retail cooperative in Needham Market is looking for a Customer Service Assistant to join its team. The role involves ensuring high standards of customer service and community engagement, while working in a supportive and dynamic environment. With competitive pay and various perks including discounts and training opportunities, this role offers a chance to grow within the company. Applicants should be friendly, reliable, and possess good communication skills. Shifts will typically cover weekday evenings.

Benefits

20% discount in food stores

22 days holiday plus bank holiday

5% employer pension contribution

Enhanced family leave benefits

Employee Recognition Scheme

Free remote GP service

Qualifications

• Must have passed the school leaver’s age.
• Friendly and approachable demeanor.
• Engaged and self-motivated.

Responsibilities

• Support store delivery of high customer service standards.
• Engage with the local community.
• Work as part of a diverse team.

Skills

Reliable team player

Effective communication skills

Positive attitude

Basic numeracy

Basic literacy

Basic IT skills

Job description

A local retail cooperative in Needham Market is looking for a Customer Service Assistant to join its team. The role involves ensuring high standards of customer service and community engagement, while working in a supportive and dynamic environment. With competitive pay and various perks including discounts and training opportunities, this role offers a chance to grow within the company. Applicants should be friendly, reliable, and possess good communication skills. Shifts will typically cover weekday evenings.