Retail Consultant

Singtel Group; Doncaster; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading telecommunications provider in Doncaster is seeking an experienced Retail Sales Consultant for a Casual role. You will deliver exceptional customer service while sharing knowledge of tech products, providing personalized solutions, and thriving in a collaborative environment. The position offers competitive hourly pay and various employee benefits including discounts on products. Join a culture that values diversity and encourages growth and development opportunities.

Benefits

Competitive salary

25% off Optus products

Discounts with retail partners

Employee-led networks and diversity initiatives

Flexible rosters

Qualifications

• Ability to hit sales targets consistently.
• Knowledge of latest tech trends.
• Strong problem-solving skills to provide solutions.
• Collaborative attitude in customer service.

Responsibilities

• Deliver exceptional customer service.
• Educate customers on tech products and services.
• Provide personalized solutions and product expertise.
• Create a welcoming environment with the team.

Skills

Sales Superpower

Tech Explorer

Problem-Solving Pro

Team Spirit

Job description

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

We're on the lookout for an experienced Retail Sales Consultant to join our Doncaster store on a Casual basis who shares this excitement, thrives in a collaborative, results-driven culture & feels empowered to deliver customer experiences and moments that matter.

Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.

The day to day

• You are the face of Optus delivering customer service brilliance powered by Optimism
• Learn all about our cool tech products and services by sharing your knowledge in a way that's easy to understand
• Bring your charm by providing personalised solutions & product expertise – your smile is your secret sales weapon!
• Team up with your colleagues to create a welcoming haven - together, we learn, grow, & create memorable moments that matter

Your skills to pay the bills

• Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets
• Tech Explorer: You are always on the hunt for the latest tech trends that you can playback
• Problem-Solving Pro: For you, challenges are just opportunities to help customers find solutions
• Team Spirit: You thrive in a collaborative, customer-focused environment

What’s in it for you?

• $35 p/h + super + applicable loadings
• Make life easier (and more affordable) with 25% off Optus products and unique shopping discounts with our retail partners.
• Unlock additional benefits to over 400 retailers Australia-wide including Iconic, Mimco, Estée Lauder & Nine West
• Build meaningful connections through employee-led networks and diversity initiatives like Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+).
• Flexible rosters that make more space for life outside of work.

Intrigued - but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170 and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity