Retail Associates (Freelance - As required)

Grounded 1002; United Kingdom; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A wellness-focused retail company in London is seeking a Retail Associate to support pop-up events across the city. The ideal candidate will provide exceptional customer service, educate shoppers about luxury wellness products, and contribute to the dynamic environment. This temporary role offers flexibility and opportunities for personal growth. Join us in empowering individuals on their wellness journeys.

Benefits

Opportunity for personal growth

Free wellness products

Ongoing training and professional development

Qualifications

• 1+ year of retail sales experience, preferably in health or wellness.
• Strong communication and interpersonal skills.
• Flexibility to work evenings and weekends.

Responsibilities

• Provide exceptional customer service and promote products.
• Educate customers about luxury wellbeing products.
• Assist customers in selecting products based on their needs.

Skills

Customer service

Communication

Sales

Multitasking

Detail-oriented

Education

High School Diploma

Tools

Point-of-sale systems

Job description

Retail Associates (Freelance - As required)

Grounded 1002 is dedicated to helping individuals become the best version of themselves. With a strong online presence and highly sought-after in-person experiences, we are seeking passionate individuals to contribute to our ongoing success and growth. Our temporary retail popups serve as a physical extension of our mission.

We are currently looking for Retail Associates to join us on a project basis to assist at pop-up stores, exhibitions, concerts, and festivals.

The first event will take place at Kensington Olympia from May 24th - May 27th at the Mind Body Spirit Festival. After that, plan to showcase in various environments across London ranging from one-day to one-week events. We are flexible with the days and hours - our main goal is to have passionate, smart, and caring individuals work with us.

Successful applicants will be contacted mid-Feb 2025 for interviews. (Excited to speak soon!) Ideal Start Date: We will be at variety of fairs and popups from April onwards.

How

As a Retail Associate, you will play a vital role in promoting an #intuitivelifestyle. We pay hourly for any events, gigs, festivals, or exhibitions you join us at.

Responsibilities

• Provide exceptional customer service to all customers, delivering a personalised and memorable shopping experience
• Educate customers about our luxury wellbeing products, including their features, benefits, and proper usage
• Assist customers in selecting the right products based on their needs and preferences
• Maintain a clean and organised retail store environment to create an inviting atmosphere for customers
• Process sales transactions accurately and efficiently, including handling cash, credit card transactions, and discounts
• Maintain an organised and appealing store display, ensuring products are accurately priced and stocked
• Generate leads and build relationships with potential customers, promoting the Grounded 1002 brand
• Conduct product demonstrations and educate customers about the benefits of our products
• Keep track of FAQs, feedback, and customer insights to help us improve
• After the retail events, collaborate with the CEO, Sales Advisor, and freelancers to develop and implement sales strategies and initiatives
• Stay up-to-date with current industry trends, product knowledge, and competitor offerings to provide accurate information and recommendations to customers

Requirements

• High school diploma or equivalent
• 1+ year of retail sales experience, preferably in the health, wellness, or hospitality industry
• Strong communication and interpersonal skills
• Passion for health, wellness, and providing exceptional customer service
• High level of professionalism with colleagues and customers
• Ability to work in a fast-paced environment and multitask effectively
• Detail-oriented with excellent organisational skills
• Proficient in using point-of-sale systems and handling cash transactions
• Flexibility to work a flexible schedule, including evenings, weekends, and holidays
• Must be able to stand for 7+ hours
• Must be able to lift products, clean, and set up retail displays
• Experience in visual merchandising is a plus
• Knowing languages in addition to English is a plus

Benefits

• An opportunity for personal growth through participating in a variety of projects
• Free Grounded 1002 products
• Learn about best practices in wellness
• Dedicated to creating a positive and inclusive work environment where everyone is valued and celebrated
• Ongoing training about our business and development opportunities to help you enhance your skills
• Succession planning: opportunity to develop your role within Grounded 1002 or discuss future goals even if they are not with Grounded 1002

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