Retail Associate: Path to Assistant Sales Manager

Betfred Group; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading bookmaker in the UK is looking for an Assistant Sales Manager to enhance customer experiences in retail teams. Responsibilities include processing bets, engaging with customers, and maintaining a welcoming environment. The ideal candidate will possess outstanding customer service skills and a passion for sports. The role offers full/part-time options, competitive bonuses, and a structured training program to support your career growth.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Recognition scheme for long service

Comprehensive financial wellbeing package

Mental health support services

Qualifications

• Be 18+ and have the right to work in the UK.
• Able to work evenings, weekends, and public holidays.

Responsibilities

• Process customers’ bets in a timely manner.
• Attend to customer queries quickly and knowledgeably.
• Engage customers with expert knowledge of products and promotions.
• Support promotional events throughout the sporting calendar.
• Maintain a well-presented environment for customers.
• Handle cash transactions with care and accuracy.
• Follow age verification processes.

Skills

Outstanding customer service skills

Engagement with customers

Passion for sports, betting, and gaming

Eagerness to learn and develop

Job description

A leading bookmaker in the UK is looking for an Assistant Sales Manager to enhance customer experiences in retail teams. Responsibilities include processing bets, engaging with customers, and maintaining a welcoming environment. The ideal candidate will possess outstanding customer service skills and a passion for sports. The role offers full/part-time options, competitive bonuses, and a structured training program to support your career growth.