Restaurant Duty Manager

greenandfortune; Camden Town; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Camden Town is looking for an experienced Duty Manager to join their team. The role involves managing the Rotunda restaurant and providing exceptional leadership to ensure outstanding service. Candidates should possess excellent people skills and a proactive approach to hospitality. This position offers a salary of up to £40k, sick pay, discounts, and further education opportunities. If you are passionate about hospitality and want to make customers happy, we would love to hear from you.

Benefits

Up to £40,000 salary

Company Sick Pay

Life Insurance (2x salary)

50% restaurant discount

Holiday increase with service

Loyalty bonuses

Paid day off for volunteering

Gym Discounts

Cycle to Work Scheme

Education and apprenticeship programs

Confidential Employee Assistance Programme

Qualifications

• Experience in hospitality management.
• Strong leadership abilities.
• Ability to deliver exceptional customer service.

Responsibilities

• Train and motivate the team for exceptional service.
• Communicate with Head Chef and liaise with their team.
• Create welcoming environments for regular customers.
• Work on marketing and sales initiatives.
• Report on sales, labor, and direct cost lines.

Skills

Excellent people skills

Initiative and drive

Planning and organisational skills

Job description

We're lookingfor an experiencedDutyManagerto join and support our team managing the Rotunda restaurant, the Rotunda private dining room, and working directly with the events team to deliver events in these spaces.

As the face of the business, you will deliver exceptional hospitality and provide solid leadership for the team. The candidate must have excellent people skills, initiative, drive, and enthusiasm. Good planning and organisational skills will be essential to managing your workload and driving your team.

Key Responsibilities of the Role Will Include:

• Training, developing, managing, and motivating your team to ensure exceptional service is provided to guests at all times
• Communicating, providing feedback, and liaising with the Head Chef and their team
• Creating an environment where regular customers feel welcomed and engaged
• Working with the marketing and sales departments to create and drive sales initiatives, including seasonal promotions that are fun and on-trend with what is happening in London
• Reporting on sales, labor, and direct cost lines, monitoring them in accordance with the budget, and providing analysis on the sales mix—identifying reasons for variances
• Maintaining a safe and hygienic restaurant at all times

THE PACKAGE

• Up to 40k ( Including Tronc via TipJar)
• Company Sick Pay
• Life Insurance (2 x annual salary)
• 50% discount in our restaurant and 25% off at our cafes
• Holidays increasing with length of service
• Loyalty bonuses in line with the length of service.
• One paid day off each year to get involved in any community or charity volunteering activity of your choice as we believe in the power of giving back
• Retail, Grocery and Gym Discounts
• Cycle to Work Scheme
• Refer your friend scheme
• Learning and Development Portal and further education with apprenticeship programs
• G&F Support Scheme
• Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)

A LITTLE BIT ABOUT US

At Green & Fortune, hospitality is at the heart of what we do. Since 2008, we’ve grown into an award-winning independent company, delivering high-quality food, personal service, and memorable experiences across retail and events.

We operate five iconic London venues: Kings Place in Kings Cross, Sea Containers, Rose Court, One Southwark Bridge, and Central Hall in Westminster. We care deeply about our people and our guests, and we look for individuals who share our passion for making customers happy.

What’s the next step? Just apply—we’re eager to hear from you. If this role feels right, get in touch to receive the full job specification.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.

Our organization is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at [e-mail] to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.

Please note that eligibility to work in the UK is required.