Resident Manager

Fresh IP PLC; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading accommodation provider in the UK is seeking a Resident Manager who thrives on customer satisfaction and has a strong background in administration. The role involves compiling reports, supporting administrative tasks, and ensuring the property is welcoming for residents. As a full-time position, you will join a vibrant team dedicated to creating great living spaces. This is an excellent opportunity for an energetic individual passionate about people and community.

Benefits

25 days holiday plus bank holidays

In-house learning and development

Health cash plan

Cycle to work scheme

Exclusive shopping discounts

Life insurance

Qualifications

• Proven experience in a similar role.
• Strong background in administration.
• Energetic and professional demeanor.

Responsibilities

• Compile reports and support administrative processes.
• Ensure property remains beautiful and inviting.
• Help senior management run day-to-day functions.

Skills

Organisation skills

Customer satisfaction

Administrative skills

Team collaboration

Job description

Are you a people-person with a flair for organisation and a love for creating a vibrant place for residents to live? If so, our Resident Manager role with Fresh could be the right opportunity for you!

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

Working at The Waterways, the Resident Manager will have the opportunity to combine their passion for people with helping senior management run the sites day-to-day functions of the building.

As Resident Manager, you’ll be part of a ‘go to’ team for the residents. You will be responsible for compiling reports and supporting with administrative processes, as well as ensuring the property remains a beautiful and inviting space to live.

This role offers full time hours of 37.5 per week across Monday - Friday.

About You

We’re looking for an energetic and professional individual with proven experience in a similar role. If you're someone who thrives on tackling challenges and ensuring customer satisfaction, we'd love to hear from you. You should have a strong background in administration, but above all, a genuine passion for what you do.

Benefits of working at Fresh

• A dedicated Training team to assist you with development of your on-job training.
• A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
• An in‑house Learning & Development team to support you with personal and professional development including vocational qualifications.
• Health cash plan to contribute to everyday healthcare expenses.
• Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
• Stay active and take advantage of our cycle to work scheme.
• Access to exclusive shopping discounts to help your money go further!
• Life Insurance for peace of mind.

About Fresh

Fresh are a multi award‑winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team.

We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in.