Resident Experience Concierge

Dandara; Leeds; On-site; GBP 27,000; Full time

Job summary

A leading property development company is seeking a Resident Services Associate for its Leodis Square development in Leeds. This role involves providing exceptional customer service, managing resident inquiries, and ensuring smooth operations at the property. Ideal candidates should possess proficiency in Microsoft Office and exhibit a strong commitment to health and safety. Enjoy a competitive salary and comprehensive benefits in a vibrant community atmosphere focused on modern living.

Benefits

£27,202 per year

25 days holiday + option to purchase up to 5 extra days

Employee Assistance Programme

Health Hero digital doctor – 24‑hour virtual medical support

Cycle‑to‑work scheme

Employer matched pension scheme up to 5%

Life assurance x3

Competitive parental leave

Quarterly recognition awards

Qualifications

• Proficient in Microsoft Office, including Word, Excel, and Outlook.
• Passionate about delivering excellent customer service.
• Strong understanding of health and safety requirements on site.

Responsibilities

• Provide high-level customer service to residents and guests.
• Handle resident enquiries and manage bookings for amenity spaces.
• Conduct move-in appointments and maintain inventories.

Skills

Customer service excellence

Proficiency in Microsoft Office

Health and safety awareness

Education

ARLA, IRPM, or COSHH qualifications (desirable)

Tools

Booking systems

Job description

A leading property development company is seeking a Resident Services Associate for its Leodis Square development in Leeds. This role involves providing exceptional customer service, managing resident inquiries, and ensuring smooth operations at the property. Ideal candidates should possess proficiency in Microsoft Office and exhibit a strong commitment to health and safety. Enjoy a competitive salary and comprehensive benefits in a vibrant community atmosphere focused on modern living.