Relief Security Officer - Luxury Retail Centre - Cambridge - CB2

Dardan Security; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security company in the UK seeks a dedicated Relief Security Officer to join their team. Responsibilities include safeguarding premises, conducting routine patrols, and delivering a concierge-style service to the public. Candidates must have valid SIA and CCTV Licences and a strong focus on customer experience. This role offers full in-house training and various employee benefits, ensuring a supportive and engaging work environment.

Benefits

Unlimited training and progression opportunities

Flexible shifts

Paid holidays up to 28 days

Access to 24/7 employee wellbeing support

Virtual GP Service

Qualifications

• Must have a valid SIA Licence and CCTV Licence.
• Right to work in the UK with a five-year checkable history.
• Knowledge of MS Office packages, including Excel and Word.

Responsibilities

• Safeguarding people, premises, and sites.
• Conduct routine patrols to identify security risks or incidents.
• Deliver concierge-style security service to the public.

Skills

Valid SIA Licence

Valid SIA CCTV Licence

Punctual and reliable

Customer experience focus

Knowledge of MS packages

Resilience and proactivity

Job description

About us

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.

Our mission

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

Our Vision

To be a trusted partner for Security solutions through intelligence, innovation, and influence.

Reward and Benefits

• Unlimited training and opportunities to progress
• £13.20 per hour
• Flexible shifts to suit business needs
• 12 hour shifts; working days, nights and weekends
• Up to 28 days paid holiday (site and shift dependant)
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

We are looking for a dedicated Relief Security Officer to join our security team at one of our prestigious retail client sites. You will be responsible for acting as a significant point of contact for staff, visitors, and contractors, also playing a vital role in maintaining a safe, welcoming and professional environment.

Our client is the regions award-winning shopping centre located in the heart of Cambridge city centre and surrounded by historic architecture. The centre is home to a range of premium high street retailers offering an exceptional shopping experience.

Your duties include (but are not limited to):

• Undertaking a full security officer role, safeguarding people, premises and sites
• Acting as a welcome host and security professional
• Conduct routine patrols to identify security risks or incidents
• Deliver a concierge-style security service to the public
• Monitor CCTV systems where required and complete detailed incident reports
• Working closely with third parties such as, organisations, retailers and stakeholders
• Supporting with building a community partnership

Full in-house training will be provided.

Essential Skills and Experience

• Valid SIA Licence
• Valid SIA CCTV Licence
• Right to work in the UK and a five-year checkable history
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (excel, word, outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro‑active in your work

We are Dardan

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.

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