Registered Veterinary Nurse - Admit/Discharge

Kernow Vet Group; Ringwood; On-site; GBP 60,000 - 80,000; Full time

Job summary

A veterinary clinic in the UK is looking for a Registered Veterinary Nurse to support patient admissions and discharges while providing exceptional client communication. The successful candidate will ensure seamless experiences for clients and uphold high standards of patient care. This full-time role involves flexibility with working hours and offers competitive salary packages along with various employee benefits.

Benefits

6.6 weeks annual leave

Private medical insurance

Enhanced family-friendly policies

Cycle to Work scheme

Employee wellbeing initiatives

Discounted staff pet care

Qualifications

• Confident and dynamic individual with an empathetic approach to patient care.
• Ability to guide clients through patient care plans during discharge.
• Previous experience in a referral practice is beneficial.

Responsibilities

• Admit cases and meet clients upon arrival for procedures.
• Guide clients with medication instructions and aftercare details.
• Keep clients informed on patient treatments and progress.

Skills

Empathetic approach to patient care

Exceptional client communication skills

Confident coordination of patient flow

High attention to detail

Interest in client liaison

Education

RCVS Registered Veterinary Nurse

Job description

Registered Veterinary Nurse - Admit/Discharge

We have an exciting opportunity for a Registered Veterinary Nurse who has an empathetic approach to patient care and exceptional client communication skills, to join our dynamic team as an Admit/Discharge Nurse, and be at the forefront of ensuring a seamless experience for our clients whilst upholding our high standards of patient care.

Coordinating a seamless client experience

This vital role within our Wards team is perfect for a caring and communicative RVN who is passionate about patient care and client support.

Key responsibilities will include, but are not limited to:

Patient Admissions: Admit cases, meeting with clients and patients upon arrival to discuss upcoming procedures, ensuring all necessary preparations are completed smoothly and in line with company SOPs.

Discharge Support: Guide clients through patient care plans during discharge, including medication instructions, rehabilitation techniques, and aftercare details, addressing any questions to ensure they feel confident managing care at home.

Client Communication: Act as a compassionate point of contact, keeping clients informed on patient treatments and progress, and responding to questions about their pet's care while in hospital.

Find a world of opportunity at SCVS

SCVS are a specialist-led small animal hospital equipped with the expertise and knowledge to support the most complex of cases. As a large multidisciplinary referral hospital, we offer impressive facilities and state-of-the-art equipment which enable us to provide outstanding treatment to our patients from the initial consultation right through to discharging them from our care. We are conveniently based in Ringwood, Hampshire, just off the A31.

Our recent expansion has provided us with a new purpose-built theatre complex, a two-storey facility housing a large client reception and waiting area, 10 new consulting rooms, along with a new rehabilitation centre. The improvements do not stop here, with further additions to include a new diagnostic suite and ICU area, plus much more.

We have an outstanding team of recognised specialists across a multitude of disciplines. We also have a dedicated rehabilitation team who provide physiotherapy and hydrotherapy to aide post-operative recovery. The care and comfort of our patients is always at the front of our minds. Our advanced nursing team provide excellent care to all patients during their stay at SCVS. We also have a team of dedicated veterinary care assistants to ensure patients feel reassured and comforted during their stay.

• You must be an RCVS Registered Veterinary Nurse
• This role will suit a confident nurse with the ability to coordinate the flow of patients into and out of the hospital from all disciplines
• We are looking for a dynamic individual with high attention to detail and an empathetic approach to patient care.
• You should possess the confidence to take initiative and actively contribute to the care of our patients.
• An interest in client liaison and wards nursing is essential.
• Previous experience in a referral practice is beneficial.

Working hours

This role is 35hrs/week, working 7am-6:30pm Wednesday-Friday, plus 1:4 Saturdays 7am-4pm.

Because our employees matter

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary up to £30,000 DOE you will benefit from:

Please note some benefits will be subject to pro-rata:

Work-life balance

• 6.6 weeks annual leave inclusive of bank holidays
• Increasing holiday allowance based on length of service
• Your birthday as a paid day off
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Private medical insurance
• Cycle to Work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support

Development

• Certificate support
• Learning and development opportunities via the IVC Evidensia Academy
• Access to Vetlexicon – our online encyclopaedia provider
• All our Vets & Nurses can apply for research funding
• Infection Prevention and Control Programme
• Quality Improvement Programme

Professional memberships

• VDS cover
• RCVS fees

Additional

• Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
• Pension – 5% Employee/3% Employer
• Discounted staff pet care

Southern Counties Veterinary Specialists

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Any questions before applying?

Speak to Helen Paddison from our recruitment team who would be happy to help you with any questions you have before applying for this role.