Registered Manager - Westfields

Norse Group; Swaffham; On-site; GBP 49,000; Full time

Job summary

A leading care provider is seeking a Registered Manager for their Westfields location in Swaffham. You will be responsible for leading your team to deliver high-quality, person-centred care while ensuring compliance with health and safety regulations. The ideal candidate will have substantial management experience and a successful track record with CQC. This permanent full-time role offers competitive compensation and numerous employee benefits including generous leave, development opportunities, and a commitment to staff wellbeing.

Benefits

26 days annual leave + bank holidays

Occupational sickness scheme

Pension scheme

Comprehensive induction programme

Ongoing support and development

24/7 resource hub for wellbeing

Free physiotherapy and counselling

Blue light Card discounts

Qualifications

• Significant experience as a Deputy Manager or Registered Manager in Social Care.
• A track record of achieving good or outstanding results at CQC inspection.

Responsibilities

• Lead and manage the day-to-day operation of the service.
• Implement service improvement plans with stakeholders.
• Ensure compliance with health and social care regulations.
• Manage budget and maintain high occupancy.
• Encourage feedback for continuous care improvement.

Skills

Leadership skills

Communication skills

Person-centred care delivery

Compliance with regulations

Education

Level 5 Diploma in Health and Social Care

Level 4 NVQ in Health and Social Care

Registered Managers Award or equivalent experience

Job description

Registered Manager – Westfields, Norse Care

Circa £48,405.91 per annum, depending on experience.

Swaffham

Full-Time, Permanent

37 hours per week, Monday - Friday.

About the Role

Norse Care is offering an opportunity for a Registered Manager to work collaboratively at Westfields, located in Swaffham, Norfolk. Registered Managers are supported by their Deputy Manager and Business Administrator and will be responsible for the day-to-day operation of the service. The successful applicant will work closely with, and lead their team, ensuring high quality care is delivered at all times. As the Registered Manager you will lead your team successfully to deliver high quality care to residents, collaboratively sharing responsibilities and working together to ensure the delivery of outstanding care, and a thriving, supportive community for residents, families, and staff.

Key Responsibilities

• Working closely with the home’s key stakeholders to define and implement the service improvement plan ensuring that all staff deliver a high-quality service and uphold our values, aiming to achieve an good/outstanding CQC rating.
• Ensuring each resident is provided with person-centred care according to their regularly reviewed care plan and risk assessments.
• Ensuring all employees are supported with inductions, probation meetings, supervision and appraisals to ensure a positive high-performance culture, including identifying training needs as required and supporting staff wellbeing.
• Complying with the Health and Social Care Act 2008, CQC regulations and Norse Care policies and procedures.
• Effectively managing the home budget, meeting financial targets and maintaining 95% occupancy.
• Developing opportunities for improving the standard of care by encouraging engagement from relatives, friends and key stakeholders in the local community; proactively using feedback to ensure a journey of continuous improvement.

What are we looking for from you?

Our ideal candidate will have significant experience working as a Deputy Manager or Registered Manager within a Social Care setting, with a track record of achieving “good” or “outstanding” results at CQC inspection.

We will also be looking for you to demonstrate:

• Fantastic leadership and communication skills, with an excellent ability to build strong, professional working relationships.
• Experience in ensuring high-quality, person-centred care is delivered in line with regulations and legislation.
• Level 5 Diploma and Level 4 NVQ in Health and Social Care or Registered Managers Award or equivalent experience.

Why work for Norse Care?

Norse Care are Norfolk's largest care providers with 33 care homes and schemes, delivering dedicated and high quality care services throughout the region. Our residents and tenants are at the heart of everything we do, and we build teams of caring professionals to ensure their needs remain our priority. We are industry leaders in delivering high quality, person-centred care, being recognised regionally and nationally for our service through a number of “outstanding” CQC ratings and awards.

In return we offer

• 26 days annual leave + bank holidays, occupational sickness scheme + pension scheme
• A comprehensive induction programme and ongoing support from Regional Directors and Head Office Management teams
• Fully supported personal development to achieve your career aspirations through award winning training and courses paid for by Norse Care
• Norse Care is passionate about wellbeing, with a resource hub available 24/7, free physiotherapy and counselling via external providers
• Blue light Card with access to hundreds of discounts and benefits
• + many more!

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Due to the high numbers of applications we receive for our vacancies, if you do not hear from us within 2 weeks of the date you apply, please assume that your application has been unsuccessful for this position.