Receptionist/Host New Chelmsford, England, United Kingdom

Mesh-AI Limited; Chelmsford; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading automotive retailer in Chelmsford is seeking a Showroom Host to provide exceptional customer service as the first point of contact. The ideal candidate will have excellent communication skills and a warm, friendly demeanor. Responsibilities include maintaining a tidy showroom and delivering world-class experiences to customers. This permanent full-time position offers a competitive salary of £28,649.97 per annum along with a variety of benefits designed to support wellbeing and career development.

Benefits

Competitive salary

Generous annual leave

Enhanced family leave

Techscheme for discounted technology purchases

Eyecare vouchers

24/7 access to GP services

Dental insurance

Critical illness cover

Flexible life assurance options

Discounted gym memberships

Travel insurance

Home and technology vouchers

Exclusive retail and lifestyle discounts

Qualifications

• Experience in a similar customer-facing role is important.
• Ability to maintain high standards in the showroom environment.
• Warm, empathetic, and friendly personality.

Responsibilities

• Be the first point of contact for customers.
• Maintain a tidy and welcoming showroom.
• Deliver first-class customer experiences.

Skills

Excellent communication skills

Confidence and assertiveness

Organizational skills

Attention to detail

Job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Chelmsford Land Rover

Position - Permanent Full Time

Hours: Monday to Friday 08.00 am to 18.00 pm (45 hours per week)

Salary: £28,649.97 per annum

We have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom host you will be our customers first point of contact and are crucial in providing Lookers a world-class experience.

Our reception team or as we sometimes like to call them, Showroom Hosts are passionate about delivering first class customer experiences and let their warm, friendly personality shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner.

Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.